dreimer Posted April 30, 2014 Share Posted April 30, 2014 Recently upgraded to 9.1 and have used this template since the update. I have tried over an over to get the barcode fonts to load. I use the Universal Type Server for Font management. The fonts are activated and I load fonts in Fusion Pro but the are still not available anyone have any ideas? Should these fonts be located somewhere else as well? Have restarted Fusion Pro and the MAC multiple times. Quote Link to comment Share on other sites More sharing options...
Alex Marshall Posted April 30, 2014 Share Posted April 30, 2014 By default, Fusionpro captures the font information from the "Mac HD: Library : Fonts" folder. Please ensure the font "validates" in Font Book, and is listed under "Computer" in this utility. Resolve duplicates to ensure the Fusionpro Load Fonts utility captures this information. Quote Link to comment Share on other sites More sharing options...
Dan Korn Posted April 30, 2014 Share Posted April 30, 2014 Look for entries in the fonts.ini and fonts.err file related to the fonts in question. You can send these files to Support for analysis as well. Quote Link to comment Share on other sites More sharing options...
dreimer Posted April 30, 2014 Author Share Posted April 30, 2014 Thanks for the responses. Have a message into support. Waiting to hear back. Quote Link to comment Share on other sites More sharing options...
dreimer Posted April 30, 2014 Author Share Posted April 30, 2014 I did a search for "IDAuto" in the font.err and font.ini and it didn't find any instances. Quote Link to comment Share on other sites More sharing options...
Dan Korn Posted April 30, 2014 Share Posted April 30, 2014 I did a search for "IDAuto" in the font.err and font.ini and it didn't find any instances. If a font not listed in either one of those files, then FusionPro isn't locating it all. There must be something about the way the third-party Universal Type Server application is handling the fonts that FusionPro can't see them. Like Alex said, they need to show up in the Font Book app. Multiple rounds of testing, and thousands of installations in the field, of FusionPro 9.1, show that these fonts do load successfully on Mac without any third-party font utilities. Unfortunately, we can't possibly test with every third-party font utility out there. Quote Link to comment Share on other sites More sharing options...
dreimer Posted April 30, 2014 Author Share Posted April 30, 2014 OK so if I open up Font Book, the fonts are not listed. Is that what you are talking about? How do I get them in there if that is the case? Sorry, not a Power MAC user as you can tell!!! Quote Link to comment Share on other sites More sharing options...
dreimer Posted April 30, 2014 Author Share Posted April 30, 2014 Again, I just ran this same template last week with 9.1.0, so not sure what has changed! Quote Link to comment Share on other sites More sharing options...
Dan Korn Posted April 30, 2014 Share Posted April 30, 2014 OK so if I open up Font Book, the fonts are not listed. Is that what you are talking about? How do I get them in there if that is the case? That's a question to ask Extensis Support. It's their Universal Type font utility that's causing the problem. There's nothing we can do to troubleshoot their product. Quote Link to comment Share on other sites More sharing options...
dreimer Posted April 30, 2014 Author Share Posted April 30, 2014 Guess I will see if they can help. These fonts are available to me in InDesign, Illustrator, etc. So I assumed it was a FDP Creator issue. Thanks Quote Link to comment Share on other sites More sharing options...
dreimer Posted April 30, 2014 Author Share Posted April 30, 2014 Again, like I said not a great knowledge of the MAC. IT said run font nuke. Low and behold it fixed the problem. Thanks for the help. Quote Link to comment Share on other sites More sharing options...
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