AG Posted March 20, 2017 Share Posted March 20, 2017 My Acrobat and FusionPro becomes non-responsive after attempting to Preview, or Compose. I can compose using "VDP Producer on Scheduler". FusionPro VDP 10.0.3 and Acrobat X Pro 10.1.1 Any thoughts on why this might be happening? I've tried multiple different FusionPro setups and databases with no luck. I am currently unable to uninstall + re-install any software so I'm hoping there might be another solution.Thanks much Quote Link to comment Share on other sites More sharing options...
tou Posted March 20, 2017 Share Posted March 20, 2017 sometimes if you use acrobat's native measurement or other editing tools then composed, it can cause acrobat to crash.......don't know if this is the case....just a thought..... Quote Link to comment Share on other sites More sharing options...
Alex Marshall Posted March 20, 2017 Share Posted March 20, 2017 Sorry for the trouble. What is the version of FusionPro you are using on both Server and client? Quote Link to comment Share on other sites More sharing options...
Alex Marshall Posted March 20, 2017 Share Posted March 20, 2017 please submit the issue to fusionprosupport@marcom.com Quote Link to comment Share on other sites More sharing options...
AG Posted March 21, 2017 Author Share Posted March 21, 2017 Sorry for the trouble. What is the version of FusionPro you are using on both Server and client? Client: FusionPro VDP 10.0.3 I honestly don't know how to look up the version of the "server", sorry. Quote Link to comment Share on other sites More sharing options...
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