Deejtko Posted August 17, 2016 Share Posted August 17, 2016 Hello, This is probably a Windows 10 issues but I thought I would post it in here. After composing a file as a PPML and then I try to close the pdf I get a message: "The document could no be saved. The file may be read-only, or another user may have it open. Please save the document with a different name or in a different folder." This only happens when composing to a PPML. I can compose to PDF files all day long and the message never pops up. Any ideas? Quote Link to comment Share on other sites More sharing options...
Dan Korn Posted August 17, 2016 Share Posted August 17, 2016 What versions of FusionPro and Acrobat? Also, what flavor of PPML? Is it the regular PPML or the HP PPML? Also, what PPML options are you using? Quote Link to comment Share on other sites More sharing options...
Deejtko Posted August 17, 2016 Author Share Posted August 17, 2016 VDP Creator: 9.3.36 Acrobat: 10.1.16 And just a normal PPML. The only option selected is Use Original Graphics. Quote Link to comment Share on other sites More sharing options...
Dan Korn Posted August 17, 2016 Share Posted August 17, 2016 Okay, thanks. Does this happen with any job, such as the Cell Phone or Frodo Travel turorials? Or is the problem specific to a particular job? Quote Link to comment Share on other sites More sharing options...
Susan Posted August 18, 2016 Share Posted August 18, 2016 I'm having the same issue. It occurs on all my variable files when composing as a PPML. It will save when composing as a PDF. Quote Link to comment Share on other sites More sharing options...
Deejtko Posted August 26, 2016 Author Share Posted August 26, 2016 Sorry for the delay, I am just now getting back to this. It occurs on all jobs composed as PPML. We are also having a lot of PPML jobs that fail to print on our iGen. Quote Link to comment Share on other sites More sharing options...
jdenney Posted October 14, 2016 Share Posted October 14, 2016 I too am having this issue with ppml and the 9.3.43 Quote Link to comment Share on other sites More sharing options...
Craig Posted April 24, 2017 Share Posted April 24, 2017 To revive this thread. I am having this issue as well, ver. 9.3.36. After composing a PPML you can't save the PDF I have the same error as the OP. Was there ever a resolution to this issue? OS = Windows 8.1 Pro Quote Link to comment Share on other sites More sharing options...
Dan Korn Posted April 24, 2017 Share Posted April 24, 2017 This is fixed in FusionPro VDP 10. Quote Link to comment Share on other sites More sharing options...
Craig Posted April 24, 2017 Share Posted April 24, 2017 I assume there is a charge to upgrade from 9 to 10??? Quote Link to comment Share on other sites More sharing options...
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