Unable to Save PDF after PPML Compose

[Deejtko]

Hello,

 

This is probably a Windows 10 issues but I thought I would post it in here.

 

After composing a file as a PPML and then I try to close the pdf I get a message: "The document could no be saved. The file may be read-only, or another user may have it open. Please save the document with a different name or in a different folder."

 

This only happens when composing to a PPML. I can compose to PDF files all day long and the message never pops up.

 

Any ideas?

[Dan Korn]

What versions of FusionPro and Acrobat?

 

Also, what flavor of PPML? Is it the regular PPML or the HP PPML? Also, what PPML options are you using?

[Deejtko]

VDP Creator: 9.3.36

Acrobat: 10.1.16

 

And just a normal PPML. The only option selected is Use Original Graphics.

[Dan Korn]

Okay, thanks. Does this happen with any job, such as the Cell Phone or Frodo Travel turorials? Or is the problem specific to a particular job?

[Susan]

I'm having the same issue. It occurs on all my variable files when composing as a PPML. It will save when composing as a PDF.

[Deejtko]

Sorry for the delay, I am just now getting back to this. It occurs on all jobs composed as PPML. We are also having a lot of PPML jobs that fail to print on our iGen.

[jdenney]

I too am having this issue with ppml and the 9.3.43

[Craig]

To revive this thread. I am having this issue as well, ver. 9.3.36. After composing a PPML you can't save the PDF I have the same error as the OP.

 

Was there ever a resolution to this issue? OS = Windows 8.1 Pro

[Dan Korn]

This is fixed in FusionPro VDP 10.

[Craig]

I assume there is a charge to upgrade from 9 to 10???