MIB Posted October 28, 2014 Share Posted October 28, 2014 Have created a document which previews correctly when composing to PDF and when composing to PostScript, with embed fonts and subset fonts enabled, it composes without error. However, when I try to print the PostScript file it on the EFI controller it displays Undefined command : SHOW, which tells me there is a font issue. I ended up replacing the fonts with standard fonts such as Arial and then it worked without issue. We're using PS for tray selection. My system is stable. It works without crashing, so appears to be no font corruptions etc. Any ideas? Suggestions? Quote Link to comment Share on other sites More sharing options...
Dan Korn Posted October 28, 2014 Share Posted October 28, 2014 It's hard to offer specific suggestions without seeing the files. Maybe try it without font subsetting? Also, does the output distill? You may need to contact EFI. Quote Link to comment Share on other sites More sharing options...
MIB Posted October 28, 2014 Author Share Posted October 28, 2014 Tried it without font subsetting. No change. It doesn't distill if I want to view it as a PDF. It displays %%[ Error: invalidfileaccess; OffendingCommand: file ]%% Stack: (w) (DL_Form_0ff7bff0) %%[ Flushing: rest of job (to end-of-file) will be ignored ]%% %%[ Warning: PostScript error. No PDF file produced. ] %% Have sent the files to support, but thought I would ask here as well. Quote Link to comment Share on other sites More sharing options...
Dan Korn Posted October 28, 2014 Share Posted October 28, 2014 On the Output tab of the Composition Settings dialog, UNcheck the "Optimize PostScript" box. Then compose again and try to Distill the file. Also, try to print it again. Quote Link to comment Share on other sites More sharing options...
MIB Posted October 28, 2014 Author Share Posted October 28, 2014 Unfortunately, that's the same result. Can't distill it without an error. Also on the Fiery, it displays 1 page with part of the page and the Postscript error. It should be 172 pages. Quote Link to comment Share on other sites More sharing options...
Dan Korn Posted October 28, 2014 Share Posted October 28, 2014 Wait - you unchecked that "Optimize PostScript" box and you're still getting the "%%[ Error: invalidfileaccess; OffendingCommand: file ]%%" error? Are you sure you re-composed the output? Quote Link to comment Share on other sites More sharing options...
MIB Posted October 28, 2014 Author Share Posted October 28, 2014 Yes. %%[ Error: invalidfileaccess; OffendingCommand: file ]%% Stack: (w) (DL_Form_0367f2b0) %%[ Flushing: rest of job (to end-of-file) will be ignored ]%% %%[ Warning: PostScript error. No PDF file produced. ] %% Quote Link to comment Share on other sites More sharing options...
Dan Korn Posted October 28, 2014 Share Posted October 28, 2014 What version of FusionPro, and what OS version? Quote Link to comment Share on other sites More sharing options...
MIB Posted October 28, 2014 Author Share Posted October 28, 2014 FusionPro v9.2.31 on MAX OS X v10.9.4 FusionPro v9.1 on Windows 7 Professional I have the same problem on both. I have stayed on v9.1 on Windows as I work with older versions of EFI's Digital Storefront. Quote Link to comment Share on other sites More sharing options...
MartyrSyx Posted October 29, 2014 Share Posted October 29, 2014 In relation to the "invalidfileaccess" from Distiller. We have to use the /F option in order to distill files not in certain folders. If i remember correctly, this started in acrobat 8.1. Something to do with Adobe security enhancements. We created a shortcut and made the target below... "C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat\acrodist.exe" /F Quote Link to comment Share on other sites More sharing options...
MIB Posted October 30, 2014 Author Share Posted October 30, 2014 Thanks Brad. I saw that in another post. But the problem is still there with the fonts. Hopefully, support can resolve it. Quote Link to comment Share on other sites More sharing options...
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