AdamWilson Posted October 7, 2014 Posted October 7, 2014 (edited) I had to uninstall FP from a previous computer and reinstall it to a new one. Problem: The Fusion Pro Palette in InDesign isn't there System: Mac OS X 10.6.8 InDesign CC 9.2.2 Fusion Pro 9.2.31 I reinstalled FP twice now and the palette will not show up as an option. It appears to work just fine in Acrobat but I haven't ran any real tests yet. Is there a place I can download just the ID plugin? Or is there something I can do in the files/folders to make this work? Thank you Edited October 7, 2014 by AdamWilson Quote
Alex Marshall Posted October 7, 2014 Posted October 7, 2014 Navigate the hard drive to: Mac HD: Applications : InDesign CC 9.2 : Plug-Ins Is there a "PTI" or "Printable" folder present? Quote
AdamWilson Posted October 7, 2014 Author Posted October 7, 2014 No, I've looked all over for any file like that and have not found any. It would be nice if I could simply download the plugin. Quote
Dan Korn Posted October 7, 2014 Posted October 7, 2014 The plug-ins for all supported versions of InDesign are in this folder on your Mac: /Library/Application Support/PTI/FusionPro/Plug-ins/Design/InDesign You should be able to copy the files FusionProCCEX.InDesignPlugin and FusionProCCUI.InDesignPlugin from there to the folder that Alex mentioned. Quote
MeeshKB Posted October 7, 2014 Posted October 7, 2014 Adam, It may be your version of InDesign. As far as I know, FusionPro is only supported up to CS6 (which is why I have two versions of InDesign installed on my machine). If this is not the case, I'll be ditching CS6 today! Quote
AdamWilson Posted October 7, 2014 Author Posted October 7, 2014 That worked!... Sort of. I found the plugins and copy/paste them into the folder Alex mentioned above. The FP palette is now installed Unfortunately it doesn't export a variable pdf. It literally does nothing when I click "Export.." After looking around the forums I can see there are a couple devoted to this issue but I can't seem to find a solution. Any suggestions? We're almost there. Quote
Dan Korn Posted October 7, 2014 Posted October 7, 2014 If this is not the case, I'll be ditching CS6 today! Actually, Michelle, it's your version of FusionPro. The FusionPro 9.2 release does support InDesign CC: http://marcom.com/fusionpro-vdp-software-version-history/ (Although it's just the original InDesign CC version 9, not InDesign CC 2014 version 10. Support for InDesign CC 2014 is added in FusionPro 9.3.) Sure, although I think you still have access to InDesign CS6 through your Creative Cloud license. Quote
AdamWilson Posted October 7, 2014 Author Posted October 7, 2014 Michelle - I know that CC (not 2014) will work. It's worked for me before. Quote
AdamWilson Posted October 7, 2014 Author Posted October 7, 2014 Fusion Pro seems to be having trouble loading my fonts. Could this have anything to do with the issue I'm having? Quote
MeeshKB Posted October 7, 2014 Posted October 7, 2014 Thanks for that, Dan. My belief that only CS6 was supported was "confirmed" by the notice at the top of this board. So I don't feel quite as badly about being mistaken. I'll be investigating whether we can update to 9.2 for sure. Although I think our server version may restrict us there. I know that was an issue previously. But I sure would like to get away from having more than one version of ID installed. I will now back out and return this thread to its regularly scheduled discussion. Good day, gentlemen. Quote
Dan Korn Posted October 7, 2014 Posted October 7, 2014 That worked!... Sort of. I found the plugins and copy/paste them into the folder Alex mentioned above. The FP palette is now installed Unfortunately it doesn't export a variable pdf. It literally does nothing when I click "Export.." After looking around the forums I can see there are a couple devoted to this issue but I can't seem to find a solution. Any suggestions? We're almost there. If you select "About FusionPro" from the plug-in palette in InDesign, or select one of those plug-in files in the Finder and do a "Get Info" (Command-I), what version does it report? Quote
Dan Korn Posted October 7, 2014 Posted October 7, 2014 Fusion Pro seems to be having trouble loading my fonts. Could this have anything to do with the issue I'm having? What exactly do you mean by trouble loading your fonts? Do you mean that when you do "Load Fonts" from the FusionPro app, it fails? Or do you mean that all of the fonts are not carried over properly when you export from InDesign? Or something else? Please be more specific. Quote
Dan Korn Posted October 7, 2014 Posted October 7, 2014 Michelle - I know that CC (not 2014) will work. It's worked for me before. Wait - so this worked for you before? You mean on that other machine? Are all the versions of Mac OS, InDesign, and FusionPro the same on the older machine and the new one? Quote
Dan Korn Posted October 7, 2014 Posted October 7, 2014 My belief that only CS6 was supported was "confirmed" by the notice at the top of this board. So I don't feel quite as badly about being mistaken. Ah, sorry about that. We never really did get around to officially announcing 9.2 here on the forum. Anyway, 9.3 will be out very shortly, and will support both versions of InDesign CC, including the 2014 version. Quote
AdamWilson Posted October 7, 2014 Author Posted October 7, 2014 Specifically: My font loading status after installing Fusion Pro is stuck on: "Locating Macintosh Fonts" instead of quickly running through the list of fonts as it normally does after installing the program. Quote
Dan Korn Posted October 7, 2014 Posted October 7, 2014 Fusion Pro VDP Creator 9.2.29 Thanks. I think you need to contact Support and ask for the FusionPro VDP 9.2.35 Mac installer. Quote
Dan Korn Posted October 7, 2014 Posted October 7, 2014 My font loading status after installing Fusion Pro is stuck on: "Locating Macintosh Fonts" instead of quickly running through the list of fonts as it normally does after installing the program. If you cancel that, quit the FusionPro app, run it again, and select Server -> Load Fonts from the menu, does that work? Quote
AdamWilson Posted October 7, 2014 Author Posted October 7, 2014 It still stalls out on me. Does this sound like it could be an issue? Quote
AdamWilson Posted October 7, 2014 Author Posted October 7, 2014 Thanks for your help Dan. It's getting late here. Tomorrow I'm going to try to uninstall/reinstall 1 more time. If that doesn't work I'll contact support, direct them to this forum and request the FusionPro Mac Installer 9.2.35. Thanks again for your help. I'll post my results later. Quote
AdamWilson Posted October 7, 2014 Author Posted October 7, 2014 Actually I can't even cancel it. The button clicks but the window won't go away. Quote
Dan Korn Posted October 7, 2014 Posted October 7, 2014 It still stalls out on me. Does this sound like it could be an issue? You might just need to give it a bit more time. Restarting the machine (which clears the font cache) might help as well. Quote
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