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Alex Marshall

PTI Employee
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Everything posted by Alex Marshall

  1. What if you install the font to the "Mac HD: Library : Fonts" folder, then run the Fusionpro Load Fonts utility. Then quit Fusionpro/ Acrobat when the process completes. Reopen the template and test. Did this help?
  2. In Acrobat, select "Acrobat>>>Preferences>>General>>Page Display". Is the "Use Local Fonts" box enabled? If not, check this box then rerun "Load Fonts>>Load All". Please also ensure that the "IDautomation4State" barcode font is located in the "Mac HD: Library : Fonts" folder is present and active.
  3. Click “Create Rules>>New(Text)>>>Empty”. Check the box for “Treat Return Strings As Tagged Text”. Give the Rule an identifiable name. This Rule will be selectable from the “Variable” drop box in the Variable Text Editor once completed. The script: var imb = Field(IntelligentMailBarcode); return MakeOneCodeBarcode(imb.substr(0,20),imb.substr(20),12); //change field name to match your data file Click “Ok”, “Ok”. Now in the text frame where this barcode will appear, insert this Rule from the “Variable” drop box. Set the point size to 12pts. No need to apply a font, as the script will execute and print the font. Let me know if this helps. J
  4. Hello, Is the data string you are trying to use for the Intelligent Mail Barcode have a 31 character numeric string? Or a 65 character alpha string consisting of the letters "D, T, A, F"..?
  5. Hello Are you having this issue on a Mac or PC? Is this the only file that crashes when you invoke composition? If so, send the file to fusionprosupport@pti.com
  6. Check out the CopyfitLine function. It will automatically select the best size to make your text fit. The "How to use Copyfitting" article in the Knowledge Base explains it: http://printable.com/support/kb/ Search for "CopyfitLine". Here's the relevant part of the article: <begin cite> The CopyfitEmail() function works by identifying the @ character and copyfitting everything to the right. If you want to copyfit the entire line, use the CopyfitLine() function instead. It is used in a similar manner, although there are some added attributes. The basic function reads: CopyfitLine(staticpart, dynpart, font, size, width, minimum, justwidth) • staticpart – written as a string, this declares the text that should remain static and not be copyfitted. • dynpart – written as a string, this declares the text that should be copyfitted. • font – this is the name of the typeface to be used when copyfitting. • size – this is the size of the text that is not to be adjusted or fitted. • width – this is the width of the frame, in points. • minimum – this is the minimum font size, in points, that should be used when copyfitting. • justwidth – expressed as a boolean (true or false), this tells FusionPro to stretch the text’s width (true) or leave the width as-is (false). For example, you work for a company that is a division of a larger corporation, Clear Sound Concepts – a division of MicroComm Global. You only want to copyfit the text “a division of MicroComm Global” while leaving your company’s name as- is. The division name is contained in the field called “Division” and the corporation name is contained in the field “Company”. The rule would look like this: CopyfitLine(Field(“Division”) + “ - ”, Field(“Company”), “Arial”, 12, 300, 8, true); <end cite> In your case you only have a "dynamic" part, so your rule should look something like this: return CopyfitLine("", Field("Email"), "Minion Pro SmBd", 10, 50, 6, false); Change the font name and frame width as appropriate. Or you can write your own Copyfit logic using the FusionProTextMeasure object.
  7. In Acrobat, select "Edit or Acrobat >>Preferences>>General>>Page Display. Please ensure "Use Local Fonts" box is checked.
  8. We have identified this issue which is specific to the Apple Macintosh build for Fusionpro and will have a patch release to fix the problem soon. Thanks for your patience with this matter and we do apologize for the inconvenience.
  9. Check the user name and password to the system. You have to type: COMPUTERNAME\Loginname as username (note: computername = name of computer | Loginname is you windows logon name)
  10. Check read-write access to the working directory. Also to verify queue is selectable, launch FP Direct Monitor on the PC Server and see if the queues are listed. But this appears to be permissions related.
  11. Adobe Creative Cloud is simply a marketing upgrade path to new product versions from Adobe Inc. They have this “Cloud” option for its various software product lines. It has nothing to do with Fusionpro. As long as the version of Acrobat / Indesign is supported with Fusionpro it will be fine.
  12. If you are using Rochester Software's Web CRD workflow, you will need to contact their support team.
  13. Create three rules for the type of phone numbers needed. Click"Create Rules.>New>>>Change Phone Number Format.." Then these rules will be selectable from the "Variable" drop box.
  14. The dashes is an option you can specify in the "Change Phone Number Format" Rule in Fusionpro. Select Create Rules>>New>>Change phone format Rule.. And configure as needed.
  15. I ran Adobe's PDF Optimizer with options to flatten layers..etc.
  16. You have link your flat file to the template PDF. Then draw the desired variable text or graphic frames. Insert your variable field names in the Variable Text Editor. Compose one record, then invoke "Collect". The PDF I returned to you has this information defined.
  17. Hello, I tried your files and they collected without error using Fusionpro on Windows 7. So I am not able to replicate this issue. You can try disabling UAC on the system and test again. Try the attached PDF and let us know if this helped. FIXED_WELLNESS.pdf
  18. Did you copy and paste the trade mark symbol in the template? You may need to specify the entity for the trade mark symbol using a rule in the template. If you're doing this in your flat (delimited) input file, you may need to check the "Treat field values as tagged text" box on the Flat File step of the Data Source Wizard. You can also return the entity directly from a rule, like so: return "™"; Make sure to check "Treat returned strings as tagged text." You could name the rule "Trademark" and insert it in the Text Editor wherever needed. Another option is to use either the Character Map utility on Windows or the Character Palette on Mac to locate the trademark symbol and insert it directly into the Text Editor. (Unlike in external files, any text entered into the Variable Text Editor dialog in FusionPro will automatically be converted to the proper encoding when moving your job across platforms.)
  19. You will need to have a True Type version of the font or the bold version installed.
  20. In the Composition Settings Menu, click the "Imposition" tab. There is a check box for Crop Marks. Also it could be that the Crop Marks are being specified in the original design file, or the FP Imposer utility.
  21. Hello, Fusionpro 9 is compatible with Acrobat XI(11) and supports InDesign CS6 on both Macs and PCs. As far as PitStop 11, we do not have any reports of any conflict with the Fusionpro software. Hope this helps.
  22. Collect the job and send the files to : fusionprosupport@pti.com so that we can investigate the issue.
  23. Hello, Why not use Fusionpro's "FP Imposer" to define the multi-up layout. The template will then be imposed already in the output PPML that gets generated. In order to utilize FusionPro's Imposer, here is an example of how it is used. First, launch FP Imposer from the following location: PC- Start>>(All) Programs >>PTI >>FusionPro>>FusionPro Imposer Mac- Mac HD : Applications: PTI : FusionPro : FP Imposer. Select the "Load" option. This will allow the utility to load the template's Finisih size, bleed, pages in pdf. Then click the "Press Sheet" option to specify your press sheet size. Then select "Layout". Define your layout here. Configure using all options in this area to ensure that your template fits correctly. Then go back to "Document" and save the file in your job folder. Now in Acrobat / FusionPro, at the time of composition, there is an Imposition tab for you specify this file.
  24. Sorry for the trouble you are having with the software. This issue is a direct result of Fusionpro encountering corrupt font information specified in the template PDF. The solution is to do the following. Locate the "FusionPro Configuration" file in "/Library/Application Support/PTI/FusionPro", open it in TextEdit (or another editor), and add this line at the end: LogAllLoadedFonts=Yes Then save the file, and go back to FusionPro and load all fonts. Fusionpro Load Fonts utility will crash on a font with the message, "Fusionpro quit unexpectedly". Now, navigate the hard drive to: Mac HD / Library / Preferences / PTI / Fusionpro / Fonts In this folder, locate the 'Fonts.err" file and open with Text Editor. Look at the very last line in this log file. It will indicate the last font that cause it to crash. Delete or remove this font completely from the system. Rerun "Load Fonts" "Load All" You will repeat these steps until the Load Fonts utility completes without crashing. Once completed, restart the machine and rerun Fusionpro to see if this helps. You can also utilize third party font software to isolate corrupt fonts on the Mac OSX.
  25. VERY easy to do... Assuming that the user will enter the date into a field called "Date", here's the rule: return FormatDate(DateFromString(Field("Date")), "lm dd, yyyy"); I had "03/05/98" as the data in the field «Date» and the rule returned "March 05, 1998"
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