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FusionPro 13 Compatibility issues with Acrobat DC

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Hello Forum commuity,

I have been having a hard to solve issue with my FusionPro 13 suspending Adobe Acrobat from starting. When I uninstall FP 13, Acrobat starts fine. Is there a bug that I am not aware of?


Intitially, I have been using the latest version of Acrobat 2022. Then we tried an older version just to test it of 2020, but it still didn't work. 


I have tried the "InstallPlugins.exe". It says it installed on my InDesign 2023 and my Acrobat, but when I try to open my Acrobat file, nothing happens. Our IT person has tried everything.

So the problem is not installing FP onto Acrobat, the problem is FP stops my Acrobat from starting up.

My FP has been down for at least three weeks now. 

I use a Windows 10 PC



Thank you,

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