lpaul Posted September 2, 2009 Share Posted September 2, 2009 Hi I posted a thread earlier about this same job and after some recommendations I was able to get the file to run great. However, the customer has sent me a new file and while I am composing the file in the exact same way, it is now failing returning a different error than before. I am running Fusion Pro 5.1P2b. The PDF has been flattened using acrobat. Since I working on a mac, after composing the file, I removed all of files from the zip folder produced by Fusion Pro and then zipping the files together. When send the new zip file through the rip, it returns an error that says: "PPML Processing error: Parser error line 1, col 39, An exception occurred! Type UTFDataFormatException, Message: invalid byte 2(l) of a 3-byte sequence" Any suggestions? Thanks, Lisa Link to comment Share on other sites More sharing options...
Alex Marshall Posted September 2, 2009 Share Posted September 2, 2009 Hello, In your job, were there any Unicode characters or fonts specified for your variable data? Or Unicode strings in a format that is a slight modification of UTF-8. Link to comment Share on other sites More sharing options...
Alex Marshall Posted September 2, 2009 Share Posted September 2, 2009 Hello, Please forward your data to fusionprosupport@printable.com for analysis. Link to comment Share on other sites More sharing options...
Movad Posted March 25, 2010 Share Posted March 25, 2010 I just got the exact same message when trying to run a job on a Canon ImagePress C6000 - using PPML - FusionPro - Mac 6.2P1a. Any suggestions? Link to comment Share on other sites More sharing options...
mhilger Posted March 26, 2010 Share Posted March 26, 2010 Hello Movad, Our support team would have to take a look at your PPML on our Fiery simulator here to see if we can determine what the issue is. Are you seeing this on all PPML jobs or just one particular job? Working with support will help narrow down the issue and we'll look to find the resolution. Link to comment Share on other sites More sharing options...
MarkJ Posted February 14, 2011 Share Posted February 14, 2011 If you are using Command Workstation 5 it doesn't play nice with PPML. Link to comment Share on other sites More sharing options...
aaronsupremeworks.com Posted February 15, 2011 Share Posted February 15, 2011 I would try .vps ... it's always worked fine for me.. and there's less monkeying around to make it work Link to comment Share on other sites More sharing options...
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