pmhapp Posted June 26, 2009 Posted June 26, 2009 I installed FP on a mac yesterday under UserA. Today, UserB needs to use it, but it is not active. Is there something special that needs to be done in order to have multiple users on the same Mac use FP?
pmhapp Posted June 27, 2009 Author Posted June 27, 2009 The plugin wasn't active in Acrobat. I re-installed under the new user so he could work.
pmhapp Posted July 8, 2009 Author Posted July 8, 2009 but, now the plugin is not active for the original user. :confused:
Dan Korn Posted July 8, 2009 Posted July 8, 2009 If you install under an account which has admin privileges, then all accounts on the machine should be able to access the plug-in.
pmhapp Posted July 9, 2009 Author Posted July 9, 2009 I have verified that both users are admin accounts.
pmhapp Posted July 10, 2009 Author Posted July 10, 2009 To recap: Logged in as "Mike", who is an administrator, we installed FP. Of note, both Acro 8 and 9 are installed. I think FP only installed plugins for 9. So, I manually copied the plugin to Acro 8. Seems to work fine. Log out, log in as "Tom", who is also a administrator. The FP menu does not show in the Acro menu bar. If I just rerun the installer, it's fine. If I switch back to Mike, the FP menu does not show in the Acro menu bar.
esmith Posted July 10, 2009 Posted July 10, 2009 Just curious: what happens if one user is not an admin, and you install under the admin account? At our shop, we have a generic login for all users so that we don't deal with multiple accounts per machine. Aside from not having the luxury of personalizing our "digital work area", the only issue is accessing personal mail accounts. We use a webmail interface as a workaround for that. Obviously that may be a last resort for your situation. Good luck.
pmhapp Posted July 13, 2009 Author Posted July 13, 2009 If I install as an admin, and another admin cannot run it, then I would assume a Standard user also would not be able to run it, but I'll check... Yea, it would cause a large problem to switch to a single-user environment. I know this should work. It worked properly on the Mac we transferred this license from.
pmhapp Posted July 13, 2009 Author Posted July 13, 2009 Nope, FusionPro menu not available to Standard user either.
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