pmhapp Posted June 26, 2009 Share Posted June 26, 2009 I installed FP on a mac yesterday under UserA. Today, UserB needs to use it, but it is not active. Is there something special that needs to be done in order to have multiple users on the same Mac use FP? Link to comment Share on other sites More sharing options...
Dan Korn Posted June 26, 2009 Share Posted June 26, 2009 What do you mean by "it is not active?" Link to comment Share on other sites More sharing options...
pmhapp Posted June 27, 2009 Author Share Posted June 27, 2009 The plugin wasn't active in Acrobat. I re-installed under the new user so he could work. Link to comment Share on other sites More sharing options...
pmhapp Posted July 8, 2009 Author Share Posted July 8, 2009 but, now the plugin is not active for the original user. :confused: Link to comment Share on other sites More sharing options...
Dan Korn Posted July 8, 2009 Share Posted July 8, 2009 What version of FusionPro, Acrobat, and Mac OS? Link to comment Share on other sites More sharing options...
pmhapp Posted July 8, 2009 Author Share Posted July 8, 2009 6.0P1f and 10.4.11 Link to comment Share on other sites More sharing options...
Dan Korn Posted July 8, 2009 Share Posted July 8, 2009 If you install under an account which has admin privileges, then all accounts on the machine should be able to access the plug-in. Link to comment Share on other sites More sharing options...
pmhapp Posted July 9, 2009 Author Share Posted July 9, 2009 I have verified that both users are admin accounts. Link to comment Share on other sites More sharing options...
pmhapp Posted July 10, 2009 Author Share Posted July 10, 2009 To recap: Logged in as "Mike", who is an administrator, we installed FP. Of note, both Acro 8 and 9 are installed. I think FP only installed plugins for 9. So, I manually copied the plugin to Acro 8. Seems to work fine. Log out, log in as "Tom", who is also a administrator. The FP menu does not show in the Acro menu bar. If I just rerun the installer, it's fine. If I switch back to Mike, the FP menu does not show in the Acro menu bar. Link to comment Share on other sites More sharing options...
esmith Posted July 10, 2009 Share Posted July 10, 2009 Just curious: what happens if one user is not an admin, and you install under the admin account? At our shop, we have a generic login for all users so that we don't deal with multiple accounts per machine. Aside from not having the luxury of personalizing our "digital work area", the only issue is accessing personal mail accounts. We use a webmail interface as a workaround for that. Obviously that may be a last resort for your situation. Good luck. Link to comment Share on other sites More sharing options...
pmhapp Posted July 13, 2009 Author Share Posted July 13, 2009 If I install as an admin, and another admin cannot run it, then I would assume a Standard user also would not be able to run it, but I'll check... Yea, it would cause a large problem to switch to a single-user environment. I know this should work. It worked properly on the Mac we transferred this license from. Link to comment Share on other sites More sharing options...
pmhapp Posted July 13, 2009 Author Share Posted July 13, 2009 Nope, FusionPro menu not available to Standard user either. Link to comment Share on other sites More sharing options...
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