hsprinkle Posted September 22, 2021 Share Posted September 22, 2021 (edited) Hi all, We got an email from Enfocus last week about an automatic update that had broken some features in Pitstop Pro on Mac. (Screenshot attached, knowledge base article is here) It broke guides in DC for me as well (I'd drag one out and nothing would display) and FusionPro VDP Creator 12 was also acting super buggy. I downgraded to the previous version of DC (2021.005.20058 for me) through Time Machine and everything seems to be working as expected. I also turned off automatic updates (which, to be honest, I didn't even realize was turned on). I just wanted to mention it in case anyone else was having issues! Edit: I can't get the screenshot to attach, so here's the text of the email: Subject: Warning! PitStop Pro Mac users shouldn't update to latest Adobe version! PitStop Pro Mac users shouldn't update to latest Adobe version Dear Shane, This week, Adobe released a new update for Adobe Acrobat. Acrobat 21.007.20091 for subscribers of the Document Cloud (Continuous Track) Acrobat 20.004.30015 for users with a perpetual license of Acrobat 2020 (Classic Track) Unfortunately, the Mac version of this update introduced a problem for PitStop Pro: when you select an object(s) in PitStop Pro, the selected objects and anchor points are not displayed. There is no workaround for this issue, so we would like to advise PitStop users on a Mac not to update Acrobat at this time. Windows users are not affected. We have reported the issue to Adobe, and are in discussion with their engineers on how to resolve the issue. Please be assured that we will resolve this issue as soon as possible. When there is a fix, we will let you know via email. There is a knowledgebase article available on the topic. In general, we recommend turning off automatic updates for Acrobat, to prevent inconvenient consequences in PitStop in the future. Regards Andrew Bailes-Collins Senior Product Manager Edited September 22, 2021 by hsprinkle Add context since screenshot will not attach Quote Link to comment Share on other sites More sharing options...
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.