shaley Posted June 4, 2019 Share Posted June 4, 2019 I see there was a post stating that development was in the early stages of providing an updated email notification customization solution. The post was from 2017, is there any activity around providing a solution, there are multiple misleading fields that are creating confusion for my users. Link to comment Share on other sites More sharing options...
FreightTrain Posted June 4, 2019 Share Posted June 4, 2019 shaley, Many of the email notifications through MarcomCentral are totally customizable now. However, it does need to be activated. We provide a list of all the variables available and you write the HTML to format the email. It is critical that you know Marcom will not do any troubleshooting for any custom content/coding. Contact your implementation specialist to activate the feature. Link to comment Share on other sites More sharing options...
shaley Posted June 5, 2019 Author Share Posted June 5, 2019 I wish to customize the Order Notification and the Shipping Notification, are these supported with customization? Link to comment Share on other sites More sharing options...
FreightTrain Posted June 5, 2019 Share Posted June 5, 2019 Shaley, The customer facing emails Order Shipped Notification and the Order Accepted Notifications are both customizable. However, the Supplier and Account Notifications are not customizable with HTML. Link to comment Share on other sites More sharing options...
shaley Posted June 5, 2019 Author Share Posted June 5, 2019 Is there customization of content or only the "From", "Reply-To", "Portal Name" and "Subject" Link to comment Share on other sites More sharing options...
FreightTrain Posted June 5, 2019 Share Posted June 5, 2019 You have complete HTML customization of the body of the email. Link to comment Share on other sites More sharing options...
shaley Posted June 5, 2019 Author Share Posted June 5, 2019 Is there a document or example that get to the end solution? I'm not sure what the correct procedure is. Link to comment Share on other sites More sharing options...
shaley Posted June 5, 2019 Author Share Posted June 5, 2019 Also, can you provide me the list of available variables? Link to comment Share on other sites More sharing options...
shaley Posted June 7, 2019 Author Share Posted June 7, 2019 FreightTrain are you still looking into this? Link to comment Share on other sites More sharing options...
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