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FusionPro won't load fonts

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We got a new iMac a month ago. We have installed FusionPro on it. When we try to get it to load new fonts it will not read them. It shows the loading fonts message but then FusionPro crashes before it actually starts reading any of the fonts. Can we get some advice on how to get around this problem?


The iMac is running FusionPro version 10.1.11 and Mac OS X 10.14.4. Acrobat version is DC 2019.

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