Jump to content

Could not view log file


Recommended Posts

Hello, I have users who are getting the following error every time they try to open the log file after composing:


Could not view log file.

Owning application or log file was not found.


Can someone assist me with why we might be seeing this?



Link to comment
Share on other sites

On Mac, FusionPro opens the log file with the same application that the Finder uses to open it.


So what you need to do is navigate to one of the .msg files in the Finder, right-click on it, select "Open With" and "Other...", then select whatever application you want (such as TextEdit). Make sure to check the "Always Open With" box in the "Choose Application" dialog before selecting the app.


Once you do this, double-clicking a .msg file in the Finder should automatically open the file with the app you selected, and clicking the View Log button in the FusionPro app should do the same.

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Create New...