S_Black Posted March 28, 2016 Share Posted March 28, 2016 I am running a trial version of Producer. Last Friday everything seemed to be running well. Today however, files that are sent to compose on Producer, output a single page only. I can compose on my desktop fine, but not through Producer. Here is the log for the output, I don't see anything in it that seems to indicate a problem. The job Monitor has a return code of "0". Any assistance would be appreciated. And if necessary let me know any files to send. Job started 12:47:36 - 1459183656. Creator: FusionPro VDP Producer (Single-Record) 9.3.29 Computer Name: PDMSRV Current working folder: C:\Windows\system32 Temporary files folder: C:\Users\Public\Documents\PTI\FusionPro\TEMP_34464\ Template File: \\pdmsrv\PioneerData\Lettershop\FP Producer Compositions\1459183655\CRE.dif Input File: \\pdmsrv\PioneerData\Lettershop\FP Producer Compositions\1459183655\1459183655\03-25-16 2016week09_3b_vendorfile-presort.csv Job Config File: \\pdmsrv\PioneerData\Lettershop\FP Producer Compositions\1459183655\1459183655\producer-job-n.FPProducerConfig Composing record #1, input record 1 Copied file: \\pdmsrv\PioneerData\Lettershop\FP Producer Compositions\1459183655\1459183655\03-25-16 2016week09_3b_vendorfile-presort RE.pdf to \\pdmsrv\PioneerData\Lettershop\FP Producer Compositions\Proofs\03-25-16 2016week09_3b_vendorfile-presort RE.pdf Job ended 12:47:38 - 1459183658. Total Job Time: 2s Quote Link to comment Share on other sites More sharing options...
Dan Korn Posted March 28, 2016 Share Posted March 28, 2016 I think the problem is here: Creator: FusionPro VDP Producer (Single-Record) 9.3.29 Did you recently re-register your Producer machine with a new serial number? Anyway, please don't post your serial number here. You need to work with Support to get this straightened out. Quote Link to comment Share on other sites More sharing options...
S_Black Posted March 28, 2016 Author Share Posted March 28, 2016 That was it. I went to check the registration on the server, and instead of "Renew Registration" it displayed "Initial Registration". Once clicked, I was able to compose the entire file. Very strange. Thanks for your help. Quote Link to comment Share on other sites More sharing options...
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