Ryan_B Posted November 30, 2015 Share Posted November 30, 2015 Hey all I've got a variable product that has two pages. On both pages I've got graphic frames and a switch rule for each frame that insert a graphic based on what the user selects. For whatever reason, only the second graphic is getting pulled in. I have images tied to the template in MC, and I've made sure they are named accordingly based on the switch rules in FP. Why would the second graphic frame work perfectly, and not the first one. A couple weird things to mention: I can preview it in Adobe and both graphic frames pull in the corresponding image. That would lead me to believe that there is something different in my library images in MC. But as stated previously, they all match up. But what really confuses me is this - I copied this product from one of my other portals where it works perfectly, so I know it works. I made sure all the settings and images matched perfectly, and the first graphic frame still isn't working correctly. I don't know where to go from here. Any help would be greatly appreciated. Link to comment Share on other sites More sharing options...
FreightTrain Posted November 30, 2015 Share Posted November 30, 2015 Ryan, This is something you should have reviewed by MarcomCentral support. Make sure you include the Portal name or ID, as well as the Product name or ID. Link to comment Share on other sites More sharing options...
Ryan_B Posted December 1, 2015 Author Share Posted December 1, 2015 Alright. Thanks FreightTrain. I'll submit a ticket and post their response. Link to comment Share on other sites More sharing options...
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