AdamWilson Posted August 13, 2014 Share Posted August 13, 2014 Indesign CC won't export my fusion pro variable data pdf. When I click "export document" under the FP palette, nothing happens. I used to be able to run the plugin with no issues until recently. My guess is an update I did to CC a couple weeks ago might have something to do with the problem. I'm running: Mac OSX 10.7.5 Adobe Indesign 9.2.2 Fusion Pro 9.2.31 (My Indesign FP palette "about this plugin" says 9.2.29)<--This could be the issue? Adobe Acrobat Pro 11.0.7 Any and all help, ideas, suggestions are appreciated. Thank you Quote Link to comment Share on other sites More sharing options...
Alex Marshall Posted August 13, 2014 Share Posted August 13, 2014 Hello Adam, Fusionpro 9.2 supports InDesign CC 9.2. Not sure what may have happened. Have you tried a reinstall? Please note that Fusionpro 9.2 is not supported with InDesign CC 2014 version 10. Quote Link to comment Share on other sites More sharing options...
AdamWilson Posted August 14, 2014 Author Share Posted August 14, 2014 I haven't done a reinstall yet. That was going to be a last resort I was hoping to avoid. I did install CC 2014 but quickly realized it was incompatible with FP. So I do have CC2014 installed on my Mac on top of CC. That could be the issue but I doubt it. Looks like I'll have to do a re-install unless anyone has a better idea. Quote Link to comment Share on other sites More sharing options...
AdamWilson Posted August 20, 2014 Author Share Posted August 20, 2014 The reinstall did not work. I'm still having the same issues trying to export a FusionPro PDF our of Indesign CC 9.2.2 Quote Link to comment Share on other sites More sharing options...
ScottHillock Posted August 20, 2014 Share Posted August 20, 2014 A couple of things to try before you send up to support: - make the filename all lowercase, and as short as possible. - copy the files to your desktop and try to export from there. - run disk utility / repair permissions - remove all of the FusionPro preference files I used to have a similar situation where exporting the PDF seemed to do nothing, since it did not auto open. But the PDF was made, just had to manually open it. I was never able to get it solved, where the PDF would auto open after exporting. Quote Link to comment Share on other sites More sharing options...
AdamWilson Posted August 21, 2014 Author Share Posted August 21, 2014 Thanks Scott. I'll try all those suggestions as soon as I get a chance. I appreciate your help. Quote Link to comment Share on other sites More sharing options...
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