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Can't Collect file - unknown error


strido

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Good day folks!

 

I'm getting an error when collecting my data. The zipped file is missing the CFG and DAT files, and I'm not sure why. Something must be wrong with the PDF because I've successfully collected many files today. The log says:

 

==================== SUMMARY ====================

Collection Directory:

C:\Users\PrePess\Desktop\6-14\

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Composition files:

C:\Users\PrePess\Desktop\6-14\FT-FP-WELLNESS.pdf

C:\Users\PrePess\Desktop\WRF Fusion Pro\WRF_TESTDATA.csv

Graphics resource files copied: 0

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Text resource files copied: 0

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Page media files copied: 0

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Imposition files copied: 0

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Files not copied because other types of errors occurred: 1

C:\Users\PrePess\Desktop\6-14\FT-FP-WELLNESS.pdf

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Not extremely helpful, I know. The zipped file (or at least what's in it) is provided. You'll notice that one field isn't in the actual .csv file but that's OK as it's ultimately getting populated on the server here. That rule works as is should for at least a dozen other templates.

 

I'd like to tell the client to provide a new file if they can, but I'd at least like to figure out what they did wrong to begin with...

FT-FP-WELLNESS.zip

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