jjdodger Posted August 29, 2012 Share Posted August 29, 2012 I am attempting to create a job, that requires the font "Sean's other hand". When I add the font using the Variable Text Editor, it appears in the correct font. When I preview, or output, the job, it defaults to Arial. From the .msg file, I get: Job started 15:44:53 - 1346269493. Creator: FusionPro Desktop 7.2P1k Computer Name: BDD-PRODUCTION Current working folder: K:\RTI\_EGW_New Template File: \\FLYERS\Data_Processing\RTI\_EGW_New\EGW.pdf Input File: K:\RTI\_EGW_New\egw_test.csv Composing record #1, input record 1 Sheet #1, record #1 Failed to load font SeansOtherHand Font ID 2215 is not loaded into DTL properly. Default plain style font is used instead In the fonts.ini file i have the following entry: Sean's Other Hand;SeansOtherHand;Regular;0;0;W;True Type;C:\Program Files (x86)\Printable\FusionPro\fonts\Sean's Other Hand.bfk;C:\Program Files (x86)\Printable\FusionPro\fonts\Sean's Other Hand.pfa;C:\Program Files (x86)\Printable\FusionPro\fonts\Sean's Other Hand.otf;C:\Program Files (x86)\Printable\FusionPro\fonts\Sean's Other Hand.ufk; (this is, if it helps, line 2212) When i go to the referenced directory, the .bfk, .pfa, .otf, and .ufk files are not there. I am running windows 7, Adobe Acrobat 10.1.4, and FP Desktop version 7.2P1k Thanks Jeff Link to comment Share on other sites More sharing options...
Dan Korn Posted August 29, 2012 Share Posted August 29, 2012 Please send the font, along with your description of the problem, to FusionProSupport@PTI.com. Link to comment Share on other sites More sharing options...
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