Fletch Posted November 11, 2011 Share Posted November 11, 2011 I have two specific fonts that will load into my PC, they will embedd when making a PDF, but they will not load into FusionPro. I have already checked my fonts.err file located at 'C:\Program files (x86)\Printable\FusionPro', and there was nothing listed about either of these 2 fonts. Any ideas? Quote Link to comment Share on other sites More sharing options...
Alex Marshall Posted November 11, 2011 Share Posted November 11, 2011 Disable and Turnoff UAC in Windows 7 from Control Panel 1. Access User Control Panel from Start Menu -> Control Panel -> User Accounts and Family Safety -> User Account 2. Click on User Account Control settings link. 3. Move the Slider to Never Notify 4. Click OK to make the change effective 5. Reboot. Once rebooted, rerun "Load fonts>>Load All" in FusionPro. Quote Link to comment Share on other sites More sharing options...
Fletch Posted November 11, 2011 Author Share Posted November 11, 2011 That setting has already ben changed to Never notify. I think i did that for some reason a while ago. FYI, My 'User Accounts' in Control Panel didn't inlcude the Family Safety in the name. Don't know if that mans anything different or not. Quote Link to comment Share on other sites More sharing options...
Alex Marshall Posted November 11, 2011 Share Posted November 11, 2011 Check the "fonts.err" file located: "C:\ Program Files \ Printable \ Fusionpro" folder. What errors do you see regarding the font? Quote Link to comment Share on other sites More sharing options...
Fletch Posted November 11, 2011 Author Share Posted November 11, 2011 None. I already commented that I looked there. ;o) Quote Link to comment Share on other sites More sharing options...
Alex Marshall Posted November 11, 2011 Share Posted November 11, 2011 Were these fonts converted from another platform, i.e. Mac? What type ? Open Type?, True Type? Quote Link to comment Share on other sites More sharing options...
Fletch Posted November 11, 2011 Author Share Posted November 11, 2011 They were given to me, with the job, from the customer, so I'm not certain. However, the file names are number. But when you double-click on the font, everything shows correctly, name and all. I tried renaming the font file, but it didn't change anything. Also, these are Type 1 fonts , if that makes a difference. Quote Link to comment Share on other sites More sharing options...
Alex Marshall Posted November 11, 2011 Share Posted November 11, 2011 The fonts may not be usable or embeddable. Check them with a font utility. Forward them to fusionprosupport@pti.com so that we can troubleshoot. Quote Link to comment Share on other sites More sharing options...
step Posted November 14, 2011 Share Posted November 14, 2011 I've encountered this problem before. A lot of times it can be remedied by clearing your FusionPro font cache and reloading your fonts. I've also experienced success by actually installing the problematic font instead of loading it with a suitcase. Quote Link to comment Share on other sites More sharing options...
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