Shaun Posted July 26, 2011 Share Posted July 26, 2011 Hello, I'm having a problem with the variable boxes randomly moving when I try to move them. They jump on the page. As in I'm trying to use the arrow keys on my keyboard to move one position to the right and the box jumps down and to the left. Just started doing this last week. I've replaced all of my templates and ran fixes on Acrobat 9 & Quark 8. I'm running Fusion Pro Desktop 7.21 on a PC. Also did it with 7.1 version too. I tried to update to see if that fixes the problem. Any suggestions would be greatly appreciated. I'm stuck a the moment. Thank You, Shaun Link to comment Share on other sites More sharing options...
Dan Korn Posted July 26, 2011 Share Posted July 26, 2011 Is this just one particular template, or does it happen with all templates? Link to comment Share on other sites More sharing options...
Shaun Posted July 27, 2011 Author Share Posted July 27, 2011 On all of our templates and I have deleted the templates that we were using on this pc and replaced them with the ones I had saved on a backup disk. Link to comment Share on other sites More sharing options...
Dan Korn Posted July 27, 2011 Share Posted July 27, 2011 Does it happen with the tutorials installed with FusionPro as well, such as the Frodo Travel tutorial? If so, please try re-installing FusionPro. If not, please collect a sample of a job with the issue and post it here or send it to FusionProSupport@PTI.com. Link to comment Share on other sites More sharing options...
Shaun Posted July 27, 2011 Author Share Posted July 27, 2011 Here is one zip file, I included the quark file, the pdf that was exported from quark, the template (TOP_Troy.pdf), the data file and all of the fonts. It is specific to just one of the computers. I have 3 computers running FusionPro Desktop, the other 2 are running same version and using the same templates. I did upgrade to 7.21 yesterday to see if that fixed the problem, but it didn't. I have also done Windows updates and updated the drivers for the keyboard. It worked fine until the beginning of last week. That's when it all started going haywire. Thanks for your help, Shauntry job.zip Link to comment Share on other sites More sharing options...
Shaun Posted August 4, 2011 Author Share Posted August 4, 2011 By the way yes it does do it with the tutorials installed with FusionPro. Link to comment Share on other sites More sharing options...
Dan Korn Posted August 4, 2011 Share Posted August 4, 2011 By the way yes it does do it with the tutorials installed with FusionPro. Please contact FusionProSupport@PTI.com and they can help you to do a "deep uninstall" and reinstall of FusionPro, which should fix the problem. Link to comment Share on other sites More sharing options...
Shaun Posted August 12, 2011 Author Share Posted August 12, 2011 I did a deep uninstall and reinstalled, but that didn't fix it. Anymore ideas? Thanks Link to comment Share on other sites More sharing options...
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