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  #1  
Old August 13th, 2014, 07:35 AM
AdamWilson AdamWilson is offline
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Join Date: Jun 2014
Posts: 17
Default Won't Export VD from InDesign CC

Indesign CC won't export my fusion pro variable data pdf. When I click "export document" under the FP palette, nothing happens.

I used to be able to run the plugin with no issues until recently. My guess is an update I did to CC a couple weeks ago might have something to do with the problem.

I'm running:
Mac OSX 10.7.5
Adobe Indesign 9.2.2
Fusion Pro 9.2.31 (My Indesign FP palette "about this plugin" says 9.2.29)<--This could be the issue?
Adobe Acrobat Pro 11.0.7

Any and all help, ideas, suggestions are appreciated.

Thank you
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  #2  
Old August 13th, 2014, 09:28 AM
Alex Marshall's Avatar
Alex Marshall Alex Marshall is offline
FusionPro VDP Support
 
Join Date: Sep 2008
Location: Chicago,Illinois
Posts: 380
Default Re: Won't Export VD from InDesign CC

Hello Adam,
Fusionpro 9.2 supports InDesign CC 9.2. Not sure what may have happened. Have you tried a reinstall? Please note that Fusionpro 9.2 is not supported with InDesign CC 2014 version 10.
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  #3  
Old August 14th, 2014, 08:49 AM
AdamWilson AdamWilson is offline
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Join Date: Jun 2014
Posts: 17
Default Re: Won't Export VD from InDesign CC

I haven't done a reinstall yet. That was going to be a last resort I was hoping to avoid. I did install CC 2014 but quickly realized it was incompatible with FP. So I do have CC2014 installed on my Mac on top of CC. That could be the issue but I doubt it.

Looks like I'll have to do a re-install unless anyone has a better idea.
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  #4  
Old August 20th, 2014, 02:02 PM
AdamWilson AdamWilson is offline
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Join Date: Jun 2014
Posts: 17
Default Re: Won't Export VD from InDesign CC

The reinstall did not work. I'm still having the same issues trying to export a FusionPro PDF our of Indesign CC 9.2.2
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  #5  
Old August 20th, 2014, 03:16 PM
ScottHillock ScottHillock is offline
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Join Date: Mar 2010
Posts: 91
Default Re: Won't Export VD from InDesign CC

A couple of things to try before you send up to support:
- make the filename all lowercase, and as short as possible.
- copy the files to your desktop and try to export from there.
- run disk utility / repair permissions
- remove all of the FusionPro preference files

I used to have a similar situation where exporting the PDF seemed to do nothing, since it did not auto open. But the PDF was made, just had to manually open it. I was never able to get it solved, where the PDF would auto open after exporting.
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  #6  
Old August 21st, 2014, 01:38 PM
AdamWilson AdamWilson is offline
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Join Date: Jun 2014
Posts: 17
Default Re: Won't Export VD from InDesign CC

Thanks Scott. I'll try all those suggestions as soon as I get a chance. I appreciate your help.
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acrobat, export, indesign, mac

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