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Old August 23rd, 2012, 02:50 PM
Meir Meir is offline
Regular Contributor
Join Date: Mar 2011
Location: Lawrenceville, NJ
Posts: 50
Unhappy Font Wont Load


I am trying to use font Futura Std Bold [file name 'FuturaStd-Bold.otf'].

I have this loaded in my system fonts.

When I try to use it in fusion pro, I can find it in the variable text editor, and it displays properly in the editor. It displays wrong in the preview, and when I compose the file, it appears correct, but tells me the font is not loaded it is instead using the italic version.

To try to solve this, I have loaded all fonts in acrobats fusion pro menu. I have tried loading all fonts in Fusion Pro. I have tried loading new fonts in Fusion Pro. I restarted both acrobat and fusion pro after each of these attempts. It still behaves the same.

I tried restarting my computer and retrying these efforts. I tried closing acrobat and loading fonts in fusion pro while acrobat was closed. No dice.

I tried uninstalling fusion pro and reinstalling it. No dice. I then tried to load all fonts again and it still wont work.

Has anyone else faced this issue? Is there a way to get it to work?
Is there any other way to get Fusion Pro to recognize the font?

Attached is an image comparing the Preview, the Variable Text Editor and Composed File.

I am using:
Acrobat 9.5.1
Fusion Pro Designer 7.2P1k
Mac OS X 10.5.8
Any and all help would be appreciated!
Thank you
Attached Files
File Type: pdf Why.pdf (251.0 KB, 14 views)
Meir Galimidi
FP 7.2P1k, MAC OSX 10.5.8, Acrobat 9.4.0
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Old August 23rd, 2012, 03:09 PM
ThomasLewis's Avatar
ThomasLewis ThomasLewis is offline
Senior Contributor
Join Date: Feb 2011
Posts: 213
Default Re: Font Wont Load

On the PC there is a fonts.ini file that FusionPro uses to define bold/italic. Sometimes (particularly with fonts named "bold") the definitions are wrong and you have to fix the ini file. I have no idea how this translates on the mac or what that ini file would be. If there is any similarity you just need to tweak that file and restart Acrobat.

Example (on the PC):
Futura Std Book;FuturaStd-Bold;Bold;1;0;W;;OpenType PostScript;~~
Futura Std Book;FuturaStd-BoldOblique;Bold Italic;1;1;W;;OpenType PostScript;~~

You could change to:
Futura Std Bold;FuturaStd-Bold;Regular;0;0;W;;OpenType PostScript;~~
Futura Std Bold;FuturaStd-BoldOblique;Italic;0;1;W;;OpenType PostScript;~~
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Old August 23rd, 2012, 04:03 PM
Dan Korn's Avatar
Dan Korn Dan Korn is offline
FusionPro Senior Engineer / Forum Moderator
Join Date: Aug 2008
Location: Chicago, IL
Posts: 4,478
Default Re: Font Wont Load

In your screenshot, the font looks the same in the composed output as in the Variable Text Editor. So there's no issue with composition, despite the message in the log file. Please don't edit your fonts.ini file.

If a font is not showing up properly in Preview, then you need to turn on the "Use Local Fonts" setting in Acrobat. See this thread for more info:

To get to the setting in Acrobat 9 (or Acrobat X) on Mac, select "Acrobat -> Preferences" from the menu, then under Categories, select "Page Display", and check the "Use Local Fonts" box about halfway down.
Dan Korn
FusionPro Developer / JavaScript Guru / Forum Moderator
PTI Marketing Technologies | Printable | MarcomCentral

I am a not a Support engineer, and this forum is not a substitute for Support. My participation on this forum is primarily as a fellow user (and a forum moderator). I am happy to provide help and answers to questions when I can; however, there is no guarantee that I, or anyone else on this forum, will be able to answer all questions or fix any problems. If I ask for files to clarify an issue, I might not be able to look at them personally. I am not able to answer private messages, emails, or phone calls unless they go through proper Support channels. Please direct any sales or pricing questions to your salesperson or inquiries@marcom.com.

Complex template-building questions, as well as all installation and font questions or problems, should be directed to FusionProSupport@marcom.com. Paid consulting work may be required to fulfill your template-building needs.

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Old August 24th, 2012, 12:04 PM
Meir Meir is offline
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Join Date: Mar 2011
Location: Lawrenceville, NJ
Posts: 50
Default Re: Font Wont Load

Thanks Dan
Meir Galimidi
FP 7.2P1k, MAC OSX 10.5.8, Acrobat 9.4.0
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font issue, font issues, fonts, load all fonts

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