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#1
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Hi,
FP 9.3.6 has problems creating a datamatrix code. This is the error I get: "Problemwithspawnedhelperapp"/Library/ApplicationSupport/PTI/FusionPro/Java/FPIDAutomation2DHelper"(systemreturned65024):***Ja vaerror:FusionProJavaUtilsclassnotfound " Any toughts? Thanks, hoover
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Mac Pro OSX 10.14.6 FP v10.1.11 (Mac) |
#2
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We don't do very many jobs with 2d barcodes, but there is one we did about a year ago using VDP Creator 8.2. We are set to do this job again with updated art and data, so I just pulled it to test it under 9.3.6. When I try to compose the old job exactly as-is, I get the same error that you are getting.
Any ideas, PTI? VDP Creator 9.3.6 Mac OS 10.9.5 Acrobat XI |
#3
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hoover,
In searching for this issue, Dan Korn stated in this post: http://forums.pti.com/showthread.php...amatrix&page=3 that the issue was addressed. Yet I am running a newer version and the problem persists. |
#4
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In his post he states if you need the update for production purposes before it is released to contact support.
I would try that.
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Don Reimer - JavaScript Novice MAC OS 10.14.6 Acrobat DC FP Creator 12.0.1 |
#5
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dreimer,
I sent an email to support. I would think that the 9.3.6 that I have installed is newer than the 9.3.12 he stated in his message, and would contain the fix he talked about. I'll see what support says. |
#6
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Not real sure on their version naming convention, but .12 may come after .6
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Don Reimer - JavaScript Novice MAC OS 10.14.6 Acrobat DC FP Creator 12.0.1 |
#7
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Uh, yeah. .12 probably is newer than .6. You know what I'm thinking. .1.2. Sometimes my head is really thick.......
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#8
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Hoover,
Support got back with me and gave me a link to the 9.3.12 beta. That fixed the problem. |
#9
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Hi Sschardan,
Thanks for the info. We have an fp 9.1 version on one of our mac's, so wa can compose the job. I'll get in touch with support to know the release date on the new version. Regards, Hoover
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Mac Pro OSX 10.14.6 FP v10.1.11 (Mac) |
#10
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Hi guys, I am having a heck of a time figuring this out. I am on a Imac vers. 10.9.5 running 9.3.36. I read above that beta 9.3.12 fixed the problem. But wouldn't 9.3.36 be a newer version? Anyway, I am told it is a Java error? Anybody have any thoughts?
I am getting the same error as above "Problemwithspawnedhelperapp"/Library/ApplicationSupport/PTI/FusionPro/Java/FPIDAutomation2DHelper"(systemreturned65024):***Ja vaerror:FusionProJavaUtilsclassnotfound " AND <f name="IDAutomationDMatrix"><z newsize="10"><leading newsize="100">ALGLHOEIDK<br>AEHDFOKLOK<br>DLDDDLDD LL<br> Here is my code return MakeDataMatrixBarcode(Field("SEQUENCE NUMBER")); |
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