Thread: I'm Having Trouble getting a certain font!
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Old April 18th, 2017, 02:10 PM
TimKinsella TimKinsella is offline
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Join Date: Jan 2017
Location: Houston, TX
Posts: 5
Default Re: getting a certain font!

Dan - my 'sequence of steps' was not necessarily chronological, but I understand you thinking it may be so. I was just listing things I had tried. ( actually several times, in several sequences!)

I -knew- It wasn't loaded; I know about font family naming anomalies.. I looked deeply & tried several sample compositions anyway. I just had to confirm for myself ... and did.

That said - I did eMail support & they replied very promptly! ( I LOVE good customer support! Thanks PTI!)

They had me install a patch release of 9.3.36, replacing my 9.3.26 - that fixed my issues immediately!

ALL IS WELL!

Thanks, Dan, for trying to help, and all the help I see you providing in these forums!
Much appreciated!!
-Tim
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