MarcomCentral (PTI) and FusionPro User Communities

MarcomCentral (PTI) and FusionPro User Communities (http://forums.pti.com/index.php)
-   Barcodes (http://forums.pti.com/forumdisplay.php?f=34)
-   -   Datamatrix 2d code (http://forums.pti.com/showthread.php?t=4045)

hoover January 9th, 2015 04:26 AM

Datamatrix 2d code
 
Hi,

FP 9.3.6 has problems creating a datamatrix code.
This is the error I get:
"Problemwithspawnedhelperapp"/Library/ApplicationSupport/PTI/FusionPro/Java/FPIDAutomation2DHelper"(systemreturned65024):***Ja vaerror:FusionProJavaUtilsclassnotfound
"

Any toughts?

Thanks,
hoover

sschardan January 9th, 2015 06:56 AM

Re: Datamatrix 2d code
 
We don't do very many jobs with 2d barcodes, but there is one we did about a year ago using VDP Creator 8.2. We are set to do this job again with updated art and data, so I just pulled it to test it under 9.3.6. When I try to compose the old job exactly as-is, I get the same error that you are getting.

Any ideas, PTI?

VDP Creator 9.3.6
Mac OS 10.9.5
Acrobat XI

sschardan January 9th, 2015 07:08 AM

Re: Datamatrix 2d code
 
hoover,

In searching for this issue, Dan Korn stated in this post:

http://forums.pti.com/showthread.php...amatrix&page=3

that the issue was addressed. Yet I am running a newer version and the problem persists.

dreimer January 9th, 2015 07:18 AM

Re: Datamatrix 2d code
 
In his post he states if you need the update for production purposes before it is released to contact support.

I would try that.

sschardan January 9th, 2015 07:53 AM

Re: Datamatrix 2d code
 
dreimer,

I sent an email to support. I would think that the 9.3.6 that I have installed is newer than the 9.3.12 he stated in his message, and would contain the fix he talked about. I'll see what support says.

dreimer January 9th, 2015 08:58 AM

Re: Datamatrix 2d code
 
Not real sure on their version naming convention, but .12 may come after .6

sschardan January 9th, 2015 09:18 AM

Re: Datamatrix 2d code
 
Uh, yeah. .12 probably is newer than .6. You know what I'm thinking. .1.2. Sometimes my head is really thick.......

sschardan January 9th, 2015 10:22 AM

Re: Datamatrix 2d code
 
Hoover,

Support got back with me and gave me a link to the 9.3.12 beta. That fixed the problem.

hoover January 12th, 2015 12:20 AM

Re: Datamatrix 2d code
 
Hi Sschardan,

Thanks for the info. We have an fp 9.1 version on one of our mac's, so wa can compose the job. I'll get in touch with support to know the release date on the new version.

Regards,
Hoover

rrdwitt July 29th, 2016 12:07 PM

Re: Datamatrix 2d code
 
Hi guys, I am having a heck of a time figuring this out. I am on a Imac vers. 10.9.5 running 9.3.36. I read above that beta 9.3.12 fixed the problem. But wouldn't 9.3.36 be a newer version? Anyway, I am told it is a Java error? Anybody have any thoughts?
I am getting the same error as above "Problemwithspawnedhelperapp"/Library/ApplicationSupport/PTI/FusionPro/Java/FPIDAutomation2DHelper"(systemreturned65024):***Ja vaerror:FusionProJavaUtilsclassnotfound
"
AND

<f name="IDAutomationDMatrix"><z newsize="10"><leading newsize="100">ALGLHOEIDK<br>AEHDFOKLOK<br>DLDDDLDD LL<br>

Here is my code return MakeDataMatrixBarcode(Field("SEQUENCE NUMBER"));

Dan Korn July 29th, 2016 01:03 PM

Re: Datamatrix 2d code
 
Quote:

Originally Posted by rrdwitt (Post 18942)
I am getting the same error as above "Problemwithspawnedhelperapp"/Library/ApplicationSupport/PTI/FusionPro/Java/FPIDAutomation2DHelper"(systemreturned65024):***Ja vaerror:FusionProJavaUtilsclassnotfound
"
AND

<f name="IDAutomationDMatrix"><z newsize="10"><leading newsize="100">ALGLHOEIDK<br>AEHDFOKLOK<br>DLDDDLDD LL<br>

Here is my code return MakeDataMatrixBarcode(Field("SEQUENCE NUMBER"));

I don't understand the "AND" in your post. How can you be getting the error message AND also be getting the correct tags as a result?

Do you mean that you're getting one result at rule validation time (when you click Validate in the Rule Editor) and another result at composition time (when you compose and view the log file)? Are you sure that the FusionPro plug-in to Acrobat and the FusionPro app are both version 9.3.36?

rrdwitt July 29th, 2016 01:06 PM

Re: Datamatrix 2d code
 
I apologize for any confusion. On 9.3.6 I get the javascript error.
On 9.3.36 I get the tags message. Thanks

Dan Korn July 29th, 2016 01:11 PM

Re: Datamatrix 2d code
 
Quote:

Originally Posted by rrdwitt (Post 18946)
I apologize for any confusion. On 9.3.6 I get the javascript error.
On 9.3.36 I get the tags message. Thanks

So, as mentioned previously in this thread, the issue is fixed in 9.3.36. Correct?

rrdwitt July 29th, 2016 01:13 PM

Re: Datamatrix 2d code
 
It appears the Java error is fixed, but the tags error is not. Can I not preview the barcode?

Dan Korn July 29th, 2016 02:49 PM

Re: Datamatrix 2d code
 
Quote:

Originally Posted by rrdwitt (Post 18950)
It appears the Java error is fixed, but the tags error is not. Can I not preview the barcode?

Okay, I think I get what you're asking about now. Check the "Treat returned strings as tagged text" box in your rule.

rrdwitt July 30th, 2016 05:30 AM

Re: Datamatrix 2d code
 
Dan, thank you so much for your help. Rookie mistake, I was so caught up in the version change that I simply did not have the correct font selected. :o:o


All times are GMT -7. The time now is 07:27 AM.

Powered by vBulletin® Version 3.8.4
Copyright ©2000 - 2023, Jelsoft Enterprises Ltd.
(c) 2011, PTI Marketing Technologies™, Inc.