ijanovick Posted August 20, 2009 Share Posted August 20, 2009 Does anyone know how to set up intelligent forms? I don't see instructions anywhere in the FP User Guide and I don't see anything in the "help" menu. I have emailed my CPM already, but thought I might get a quicker response on the forum. Thanks everyone! Link to comment Share on other sites More sharing options...
-Lisa- Posted August 24, 2009 Share Posted August 24, 2009 iForms needs to be activated by your CPM before you can begin using it. I received all the documentation I needed directly from my CPM so you're probably best to wait to hear from him/her. If you already have it activated and have a specific question I can try and answer it as I'm currently using this functionality. Link to comment Share on other sites More sharing options...
Brian F. Posted August 24, 2009 Share Posted August 24, 2009 I was told in May by my CPM that there is a $175/hour charge to have iForms implemented and they would have to generate a quote for the exact functionality we wanted to add. Is that mis-information? Link to comment Share on other sites More sharing options...
ijanovick Posted August 24, 2009 Author Share Posted August 24, 2009 I'm not sure how it all works. My CPM activated it for me, but I have not gotten a chance to mess around with the feature yet. I don't know if it is even going to do what I want it to do, but I have my fingers crossed. Link to comment Share on other sites More sharing options...
Aislinn.FitzGerald Posted August 25, 2009 Share Posted August 25, 2009 Hello, Printable's Intelligent Forms functionality has recently been updated and can now be activated for Customer use. Please contact your CPM for how you can get trained on iForms. Link to comment Share on other sites More sharing options...
Brian F. Posted August 26, 2009 Share Posted August 26, 2009 Lisa, Have you tried using iForms to set up a field for a "Coupon code"? Link to comment Share on other sites More sharing options...
-Lisa- Posted August 26, 2009 Share Posted August 26, 2009 Hi Brian, Yes, actually I have. Link to comment Share on other sites More sharing options...
Brian F. Posted August 26, 2009 Share Posted August 26, 2009 Cool. I may be asking you for help in the near future. We are looking for a way to offer discounts and drive purchases without it being a manual process nightmare. How has the "coupon" worked out for you? Link to comment Share on other sites More sharing options...
-Lisa- Posted August 26, 2009 Share Posted August 26, 2009 No problem! The feedback I have received from those customers I set it up for don't like that the field for the code is actually within the Form page and not the checkout/billing page. I tend to agree that the Form page should strictly be for entering information pertaining to the printed piece however the iForms functionality was meant to drive pricing based on variables selected on the Form page (which I also use it for) so technically it's in the correct place. Luckily the functionality does allow for "coupon" codes/discounts and it definitely has worked just as we would like it to so our customers have been willing to accept the fact that their users need to enter the code/coupon on the Form page. In case anyone at Printable is reading, I'd love to see this idea expanded upon and actually see an area specifically meant for this type of thing from within the checkout/billing page. But for now, I'm fine working with what I have because, it does indeed do the job. Link to comment Share on other sites More sharing options...
Brian F. Posted August 26, 2009 Share Posted August 26, 2009 Thanks for the insight Lisa! Sounds like it could work for us. I agree. I'd like to see this be a feature at the end of the purchase process. I understand that the Corporate Store environment doesn't typically involve purchases in the same way as a typical retail Store-Customer relationship. It'd be great to have the ability to apply discounts to a whole order though. Does anyone know if this functionality is available in the Retail Stores. Link to comment Share on other sites More sharing options...
Aislinn.FitzGerald Posted August 26, 2009 Share Posted August 26, 2009 Hi everyone, I wanted to let you know that Printable does have plans to release coupon functionality in the very near future. We currently support a single coupon type of "Free Product" - we will be expanding this to include $amount off as well as percentage off. The coupon codes are entered in the Shopping Cart and are track able (unlike using the iForms work around). You can enable coupon codes right now in your training or demo store to see how the workflow is in the store using the Free Product coupon type. This should be available in the system in the October time frame, please contact your CPM for more details. Thanks!! Link to comment Share on other sites More sharing options...
mhilger Posted August 26, 2009 Share Posted August 26, 2009 Hi all, Funny you should be discussing coupon codes.... We understand that customers are using iForms for coupon codes at the product level. This approach does put the coupon code in the versioned form vs. in the cart as part of the checkout process. We DO have support today for a coupon code that is entered in the cart. This code is a "free product" type code. We are currently expanding this capability to include additional coupon code support for MarcomCentral including % and amount off (for individual products or for the entire order). This too will be a code entered in the cart. Note that this coupon code functionality doesn't use iForms at all. Expect to see some information about this new functionality in our release notes for a release we have scheduled for the next release after Print 09. Link to comment Share on other sites More sharing options...
-Lisa- Posted August 26, 2009 Share Posted August 26, 2009 Wow, Mark! Thank you for the information! I look forward to learning more about the new release. Brian - I'm currently running both corporate and retail stores and for the time being I've been using iForms for both to drive this structure but it sounds like we won't have to worry about this in the near future. If you have an immediate need I'd definitely look into using iForms to at least "get the ball rolling". Link to comment Share on other sites More sharing options...
Aislinn.FitzGerald Posted October 29, 2009 Share Posted October 29, 2009 Hi, I wanted to update this thread to let everyone know that as of the Late October release, the MarcomCentral stores now support Coupon Codes for percent off and amount off line items and carts. Our online help will be updated very soon with this information, but if you would like further information or documentation, contact your CPM. Thanks! Link to comment Share on other sites More sharing options...
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