markriley Posted March 11, 2013 Share Posted March 11, 2013 Hello all-- As I've seen in a couple of other threads from several years ago--I am now victim of the sudden error message: "Just: Illegal font lookup (font/pointsize not loaded)" I've cleared all font caches, user caches, root caches, reloaded fonts in Fusion, etc. that everyone has tried previous with no luck. I am in the middle of several big projects and now I can't preview and/or compose anything. Any thoughts? Any help is greatly appreciated!! Mark Riley Quote Link to comment Share on other sites More sharing options...
scotts Posted April 22, 2013 Share Posted April 22, 2013 I had the same issue. With the help of my co-worker we have found it out and got things working again. It appears that I did not have all the forms of Helvetica loaded for Fusion. I must have not had them loaded with Fusion 7.2, but now with 8.2, you need them. So I copied the files over that I needed and it worked. I then changed my default fonts to be Courier. And the problem is truly gone. All of this after uninstalling/re-installing/uninstalling. Also deleting all folders that I could find that related to either 'PTI' or 'Printable'. And manually removing all plug ins from Acrobat, and InDesign that I could find. I knew it had to deal with fonts, but would have never guessed it was my default font that I never changed in Fusion. Quote Link to comment Share on other sites More sharing options...
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