Last shop I was at we got it to:
Order comes in, emails group of people to alert them that the job is here, Estimator/CSR writes-up the job, job number is created(track-ability issue, couldn't do monthly ticket), ticket is given to the press guys, job is printed/cut/and handed off to shipping, shipping updates the job that it's shipped and email is created that is sent off to notify group plus customer.
The less people that had to touch the job, the better IMO.