ChuckBrodeur

In the Composition Settings we use the PDF/VT Output Format. How can we tell if the final pdf file is actually a PDF/VT file? Thanks.

Where did you try putting the rule? Sometimes it needs to be in OnRecordStart and sometimes in OnJobStart. I would suspect you need to create an OnRecordStart callback rule and include the command line mentioned.

The case number is FP-12447 from February. Thanks.

We have run into this problem as well. Often the non-eliminated bleed image overlaps part of the image to its left cutting it off. We have escalated this to the development team and have been told this will be fixed in version 10.

As of version 9.3.21 Acrobat DC is supported in FusionPro. We had an instance where after upgrading to Acrobat DC we could not longer see the plugin for FusionPro. The advice we received from support is as follows: For Acrobat DC on Microsoft Windows: Navigate the hard drive to: C:\ Program Files\ PTI\ Fusionpro \ Plug-ins\design\ Grab the Fusionproacro8acro plugin file C:\ program files \Adobe \ Acrobat DC \ Acrobat \ Plug_ins Create a folder and name it “PTI”. Place the plugin files into this folder. Reopen Acrobat DC. Hope this helps someone else too. Thanks guys!

Thanks. I saw some posts to that extent as well. We are currently running the latest versions of both Designer and Creator so I am not sure what else we can do.

We are getting a message at the end of the collection process that says "unknown attribute <> of tag <fileioinfo> ignored." The collected template seems fine and works well when we upload it to the server, but I am not sure what the message means or if it is affecting something we are not aware of. We are using both Mac (9.3.22) and PC (9.3.21) versions, with the macs running Designer and the PCs running Creator. All of them are using Acrobat Pro DC. I have attached the collection message file that shows the warning (I changed the extension from .msg to .txt to upload it). Thanks. FusionPro_collect.txt

Talked to my IT guy and he suggested we reboot the server and that unblocked the ports for the target machine. I also managed to research this and discovered we had the same problem last year after an upgrade and at that point the server firewall was blocking it. Hopefully this info can help someone else in this situation in the future. thanks for your help.

I appreciate your help. Looking at the ports for the FP producer configuration I see three are blocked; 8756 and 12093 for the Target machine and one instance of the scheduler blocked on port 12083. When I recompose a job it sits in the scheduler waiting as queueing as well. Thanks.

understood, I thought I was clicking on the support tab... We are using the FP Scheduler with DL Queue. The server and PC's are on 9.3.21 and the Mac's are on 9.3.22.

When sending a job to the scheduler it remains in the queuing state and eventually throws a time out error. I don't see any other codes. We are using FusionPro 9.3.21 and recently upgraded from 9.3.15. This has happened since that installation. We are sending files from both PC's and Mac's.

We are running VDP Producer API version 9.3.9 and have set up our templates on our server to create multiple output files when the number of records exceeds a certain amount using the composition setting "output to multiple files". Using the Folder Watcher we have also set the Output File Name to use "input file name". The issue that we have is when the output files are generated they have a number sequence appended to the end of the file name, for example, newfile1.pdf; newfile2.pdf; newfile3.pdf; etc.; and it just so happens our file names are number sequences already. Our file names end up looking something like 12341.pdf; 12342.pdf; 12343.pdf; which ends up a little confusing to our operators. The question I have is this: is there a programmatic way to precede the file differentiator with a hyphen, or underscore, so the files would look something like this, 1234-1.pdf, 1234-2.pdf, etc.? Thanks.

Is there any documentation or instructions about use for the folder watcher? Thanks.

For each template that we create we are adding an OnRecordStart rule that sets the quantity to print for each record from a field in the data base. What I would like to know is if there is a way to set this up as a global rule or function so I don't have to keep copying and pasting it at template creation. I couldn't find anything in the documentation which indicated how to create a callback rule, just text or graphics. Thanks.

Any further ideas on this?

Job started 16:08:24 - 1418850504. Creator: FusionPro VDP Producer (API) 9.3.5 Computer Name: FLT-NPD005 Current working folder: N:\Product Development\Chuck_Brodeur\FusionProTests\Barcode Testing Temporary files folder: C:\DOCUME~1\cbrodeur\LOCALS~1\Temp\ Template File: N:\Product Development\Chuck_Brodeur\FusionProTests\Barcode Testing\Barcode001font.pdf Input File: N:\Product Development\Chuck_Brodeur\FusionProTests\Barcode Testing\epsbarcodetest.txt Composing record #1, input record 1 Composing record #2, input record 2 Composing record #3, input record 3 Job ended 16:08:25 - 1418850505. Total Job Time: 1s

I am using FusionPro 9.3.5 on a windows xp system. I have created a graphics box and added resources which are eps files. At first I created a graphics switch rule pointing my text data to the corresponding eps files, but the preview did not show an image, nor when I composed the file did an image appear. I then created an Import Picture Rule and selected the EPS as the type of graphic with the same no-show result. I have repeated the same experiment but used pdf files for testing and it worked. I need to use the eps file so wanted to understand what is happening. Thanks.

That seemed to work when I do the preview template but the validation window still shows the string of code so it was confusing and making me think it wasn't working. Thanks for all your help on this!

This is still not working, if I put the +'s in then I get the whole string printing out including the font tags. Sorry this is so rudimentary, but if I write the line like this: return "Size " + Field("Size"); It prints correctly (Size 7, for example). But the second I try to tag it to make the 7 bigger and bold is when I get into my problem. From reading the tag guide and looking at your examples the code you wrote should work. Should I be using a different operator other than return? Does it make a difference that I am using FusionPro VDP Producer (API) 9.3.5 on a pc running XP SP3?

I tried changing my return line to look like this: return '<f name="Arial Narrow">',"Size ",'</f>' + '<z newsize="10"><b>',Field("Size"),'</b>'; But the value returned when I click the validate button is </b>. I have tried it without the quotation marks and without the commas, but keep getting syntax errors saying I am "missing ; before the statement". When I put in ; where the gray is showing in my script then validation only returns <f name="Arial Narrow">. Not sure what to do next, I can't find in the guide doesn't where it covers this.

New to Javascript but I have to write a rule that returns a string in which part of the string will be arial narrow 6 pt and another part will be arial narrow bold 10pt. Not sure how to write that. What I have so far returns the font size calls as well as the string text. if(Field("***") !="3") { return <font size="6"."Size "</font> + <font size="10">Field("SIZE"),/font>; } else { return " "; } I expect it to end up looking like: Size 7 or something like that. I haven't even started on the attributes for bold and font name until i can figure this out. Thanks.

Thanks. That's the risk you run when helping us rookies! We don't know how to "talk simple" yet. I appreciate all of your help with this.

It is hard to describe print output in words sometimes. I meant that i wanted to "drop down a row" when the row was complete but if there was not enough quantity left for a record to fill the row to start the next record leaving no blank spaces. I don't know if that even explains it(!)... As for the javascript, I don't know enough about it to even begin explaining how or why multiplying by 1 works, but I was tweaking the code while I was waiting for a response and this combination worked. If there is a better way to write it then I don't know enough yet to do it myself.

Got it to work! I change the repeatCount to "* 1" and everything fell into place! Thanks! var repeatCount = Int(Field("PrintQty")); FusionPro.Composition.repeatRecordCount = Math.ceil(repeatCount * 1); FusionPro.Composition.SetBodyPageUsage(1, FusionPro.Composition.repeatRecordNumber <= repeatCount); FusionPro.Composition.SetBodyPageUsage(2, FusionPro.Composition.repeatRecordNumber > repeatCount);

By the way, the code you supplied worked pretty well except for the SKU row left two blanks and I wanted the blanks eliminated. Can I throw in an if clause that would not repeat three times of the PrintQty is less than three?