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Expression Installation Problem


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Our license for FusionPro states that the "serial number can be used to install both products on the same device." FusionPro loaded correctly and works fine. However, when we enter the serial number to register Expressions, or even copy and paste from the FP license activation, it states "The serial number is invalid. Please try again." We emailed support a month ago and still have no answer. Anybody have any thoughts?


Windows 10

FP v12.0.1

Exp v3.2

Acrobat Pro DC 2020

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Normally this wouldn't be the place to inquire about installation or serial number issues. However, in this case, I can tell you that there is a new 3.2.17 version of FP Expression, which is the same as the currently available 3.2.13 version (3.2.14 on Mac), with the only change being that it accepts FP12 subscription serial numbers. This new version should be available on our website later this week. In the meantime, graphikal, please look for an email with a link to download this version.
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