[Acrobat not recognizing FusionPro]

You need to upgrade to FusionPro 10.1. There's no additional cost if you already have a 10.0 license.

 

After forced Mac OS update (to Mojave), we upgraded to InDesign CC 2019 this morning. We then purchased the Fusion Pro v10 upgrade today (coming from v 9.3.36). I quit all Creative Cloud apps before installing Fusion Pro 10 (which currently shows us at v 10.1.9). Our Acrobat CC app recognizes Fusion (was able to open an old Fusion PDF and make Fusion-related changes to it).

 

However, the Fusion Pro menu/window/palette does NOT show up in our InDesign CC 2019 application. I've looked everywhere I can within InDesign but can't find the Fusion tools. Is there something else I need to do to get InDesign CC 2019 to see Fusion Pro?

[Upgrade and backwards compatibility]

Yes, all of your templates from older versions of FusionPro VDP will work in newer versions of FusionPro VDP. Backward compatibility is one of our top priorities, as there are tens of thousands of FusionPro jobs running in MarcomCentral, EFI Digital StoreFront, and other such systems, and all those jobs need to keep working as FusionPro is upgraded.

 

Our next release will likely be FusionPro VDP 10.1, but we have no release date yet.

 

Our company is currently on v 9.3.26 of FusionPro, running Mac OS Yosemite. The accounting software we use is requiring me to upgrade my Mac to the Sierra OS at a minimum. So I'm trying to determine if 9.3.26 is compatible with Sierra (or High Sierra or Mojave for that matter), or if we'll need to upgrade our FusionPro at the same time we update our Mac OS.