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Old December 1st, 2015, 01:25 PM
ChuckBrodeur ChuckBrodeur is offline
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Join Date: Aug 2014
Location: Atlanta, GA
Posts: 28
Default Unknown Attribute <> of Tag <fileioinfo> Ignored

We are getting a message at the end of the collection process that says "unknown attribute <> of tag <fileioinfo> ignored." The collected template seems fine and works well when we upload it to the server, but I am not sure what the message means or if it is affecting something we are not aware of.

We are using both Mac (9.3.22) and PC (9.3.21) versions, with the macs running Designer and the PCs running Creator. All of them are using Acrobat Pro DC.

I have attached the collection message file that shows the warning (I changed the extension from .msg to .txt to upload it).

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File Type: txt FusionPro_collect.txt (1.8 KB, 14 views)
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Old December 2nd, 2015, 07:51 AM
esmith's Avatar
esmith esmith is offline
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Join Date: Oct 2008
Location: Charlotte, NC
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Default Re: Unknown Attribute <> of Tag <fileioinfo> Ignored

If I search the forums for "unknown attribute" it appears to be related to running a newer version of Designer than Creator. If you are certain the output yields what you expect, you're probably OK, but upgrading your PC software might be worthwhile to be safe.
Eric Smith
Content Developer
FP 9.3.6, MAC OSX 10.9.4, Acrobat 11.0.09
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Old December 2nd, 2015, 08:11 AM
ChuckBrodeur ChuckBrodeur is offline
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Join Date: Aug 2014
Location: Atlanta, GA
Posts: 28
Default Re: Unknown Attribute <> of Tag <fileioinfo> Ignored

Thanks. I saw some posts to that extent as well. We are currently running the latest versions of both Designer and Creator so I am not sure what else we can do.
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Old December 7th, 2015, 11:13 AM
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Dan Korn Dan Korn is offline
FusionPro Senior Engineer / Forum Moderator
Join Date: Aug 2008
Location: Chicago, IL
Posts: 4,467
Default Re: Unknown Attribute <> of Tag <fileioinfo> Ignored

This is fixed in a yet-to-be-released patch build. The warning message can be safely ignored for now.
Dan Korn
FusionPro Developer / JavaScript Guru / Forum Moderator
PTI Marketing Technologies | Printable | MarcomCentral

I am a not a Support engineer, and this forum is not a substitute for Support. My participation on this forum is primarily as a fellow user (and a forum moderator). I am happy to provide help and answers to questions when I can; however, there is no guarantee that I, or anyone else on this forum, will be able to answer all questions or fix any problems. If I ask for files to clarify an issue, I might not be able to look at them personally. I am not able to answer private messages, emails, or phone calls unless they go through proper Support channels. Please direct any sales or pricing questions to your salesperson or inquiries@marcom.com.

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