ryan Posted January 8, 2013 Share Posted January 8, 2013 Hello. Moved our Server to a new box. Having trouble getting the new one up. Just curious if anyone knows why these aformentioned services wont start and what that might mean. Thanks, Ryan. Quote Link to comment Share on other sites More sharing options...
ryan Posted January 8, 2013 Author Share Posted January 8, 2013 (edited) Update after talking with Fusion Pro Support, i will paste below for those interested. Was told by support ver 6.2 will work, the website states this as well. Hello Ryan, After investigating this matter a little further, Windows 7, 8, Vista, and Server 2008 require FusionPro 7.1 or later to use DL Queue and FP Direct. We can provide the upgrade to the most current version. Please forward your current Fusionpro license keys so that we can expedite the upgrade to Fusionpro 8. -Alex Edited January 9, 2013 by ryan Quote Link to comment Share on other sites More sharing options...
Dan Korn Posted January 9, 2013 Share Posted January 9, 2013 FusionPro Desktop 6.2 will run on any current version of Windows. However, the DL Queue and FP Direct services prior to version 7.1 required the "interact with Windows desktop" feature, which was removed in Vista. So we reworked those services to be compatible with Vista and later in 7.1. Quote Link to comment Share on other sites More sharing options...
ryan Posted January 10, 2013 Author Share Posted January 10, 2013 Thanks Dan for following up. I have asked support 3 times for a price to upgrade per their last email. They have yet to respond after 2 days... Sorry but we cant sit around and wait hoping they give us a chance to buy the upgrade. Quote Link to comment Share on other sites More sharing options...
Dan Korn Posted January 10, 2013 Share Posted January 10, 2013 I have asked support 3 times for a price to upgrade per their last email. They have yet to respond after 2 days... Sorry but we cant sit around and wait hoping they give us a chance to buy the upgrade. Sorry, everyone is out of town for company meetings this week, so that may be the reason for the delay. You might want to contact Sales instead. Or if you go here and click Purchase, it should show you the upgrade price: http://www.pti.com/FusionProVDP/ Quote Link to comment Share on other sites More sharing options...
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