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Preview issue with one file


Ryan Graybeal

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I have a file that gives me an error after I click the preview button. Other files preview just fine and this file will preview just fine on another machine.

 

 

The message is:

 

Could not launch the FusionPro program

Reinstalling the software may correct this problem.

The Apple event timed out.

 

I did reinstall FPD and I still get the same results.

 

FPD 6.0 Mac

OS X 10.4.11

 

Has anyone run into this before?

 

Any help is appreciated.

 

Thanks,

 

Ryan Graybeal

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Probably there's something about the job that's making the Preview take too long. My guess would be a JavaScript rule with some kind of iteration. Without knowing more about the job, I can't speculate further. I would contact Support so that they can examine the job files.
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