Go Back   MarcomCentral (PTI) and FusionPro User Communities > Software-Related Talk > The JavaScript Library

Notices

Reply
 
Thread Tools Search this Thread Display Modes
  #1  
Old April 15th, 2021, 05:49 AM
rsheldon rsheldon is offline
Junior Community Member
 
Join Date: Sep 2008
Location: Upper Marlboro, MD
Posts: 28
Default Monotype Sorts Font issue

Good Morning,

I am running FusionPro 12.0.2 in Acrobat Pro DC on Mac OS 10.13.6. I have loaded my fonts from Suitcase Fusion 6 and loaded them into FusionPro, restarted both Acrobat and FusionPro and the font Monotype Sorts which is a .ttf font does not show in the variable text editor font selection.

I also have an issue with the preview selector only allowing 100 records to preview, I have not tried to compose the file which is 13,000 plus records but have a feeling that I will not be able to compose the complete file.
Reply With Quote
  #2  
Old April 15th, 2021, 07:09 AM
dreimer dreimer is offline
Senior Contributor
 
Join Date: Oct 2010
Location: Shakopee, MN
Posts: 493
Default Re: Monotype Sorts Font issue

There is a preference for the 100 records.

See screenshot.
Attached Files
File Type: pdf Screen Shot 2021-04-15 at 8.43.42 AM.pdf (254.8 KB, 8 views)
__________________
Don Reimer - JavaScript Novice

MAC OS 10.14.6 Acrobat DC FP Creator 12.0.1
Reply With Quote
  #3  
Old April 15th, 2021, 09:25 AM
rsheldon rsheldon is offline
Junior Community Member
 
Join Date: Sep 2008
Location: Upper Marlboro, MD
Posts: 28
Default Re: Monotype Sorts Font issue

Thank you for the Screenshot...
Reply With Quote
  #4  
Old April 15th, 2021, 09:29 AM
rsheldon rsheldon is offline
Junior Community Member
 
Join Date: Sep 2008
Location: Upper Marlboro, MD
Posts: 28
Default Re: Monotype Sorts Font issue

Any thoughts on the font issue, I also tried Zapf dingbats and that did not work either.
Reply With Quote
  #5  
Old April 15th, 2021, 10:04 AM
Dan Korn's Avatar
Dan Korn Dan Korn is offline
FusionPro Senior Engineer / Forum Moderator
 
Join Date: Aug 2008
Location: Chicago, IL
Posts: 4,591
Default Re: Monotype Sorts Font issue

As my signature notes, font issues should go to Support, as they will likely need to look at the font files, which should not be posted here.

That said, there will be a fonts.err file in "/Library/Preferences/PTI/FusionPro", which should contain information about why the font was not loaded. Or perhaps it was loaded, but the name it presents in the FusionPro font list is not what you expect.

Regarding the Preview Record Selector, that record limit was put in because trying to load extremely large data files can slow things down at design time. The idea is that you should use a small set of sample data to design the template and test boundary conditions (such as really long and short data field values), then use the full data file to compose. If you really want to see all the records in Preview, you can enter zero in that Preferences box. (You can get to that dialog from the menu in Acrobat, FusionPro -> Advanced -> Preferences.)
__________________
Dan Korn
FusionPro Developer / JavaScript Guru / Forum Moderator
PTI Marketing Technologies | Printable | MarcomCentral
LinkedIn

I am a not a Support engineer, and this forum is not a substitute for Support. My participation on this forum is primarily as a fellow user (and a forum moderator). I am happy to provide help and answers to questions when I can; however, there is no guarantee that I, or anyone else on this forum, will be able to answer all questions or fix any problems. If I ask for files to clarify an issue, I might not be able to look at them personally. I am not able to answer private messages, emails, or phone calls unless they go through proper Support channels. Please direct any sales or pricing questions to your salesperson or inquiries@marcom.com.

Complex template-building questions, as well as all installation and font questions or problems, should be directed to FusionProSupport@marcom.com. Paid consulting work may be required to fulfill your template-building needs.

This is a publicly viewable forum. Please DO NOT post fonts, or other proprietary content, to this forum. Also, please DO NOT post any "live" data with real names, addresses, or any other personal, private, or confidential data.

Please include the specific versions of FusionPro, Acrobat, and your operating system in any problem reports or help requests. I recommend putting this information in your forum signature. Please also check your composition log (.msg) file for relevant error or warning messages.

Please post questions specific to the MarcomCentral Enterprise and Web-to-Print applications in the MarcomCentral forum. Click here to request access. Or contact your Business Relationship Manager (BRM/CPM) for assistance.

Please direct any questions specific to EFI's Digital StoreFront (DSF) to EFI support.

How To Ask Questions The Smart Way

The correct spellings are JavaScript, FusionPro, and MarcomCentral (each with two capital letters and no spaces). Acceptable abbreviations are JS, FP, and MC (or MCC). There is no "S" at the end of "Expression" or "Printable"! The name of the product is FusionPro, not "Fusion". "Java" is not is not the same as JavaScript.

Check out the JavaScript Guide and JavaScript Reference! FusionPro 8.0 and newer use JavaScript 1.7. Older versions use JavaScript 1.5.

return "KbwbTdsjqu!spdlt\"".replace(/./g,function(w){return String.fromCharCode(w.charCodeAt()-1)});
Reply With Quote
  #6  
Old April 15th, 2021, 10:07 AM
Dan Korn's Avatar
Dan Korn Dan Korn is offline
FusionPro Senior Engineer / Forum Moderator
 
Join Date: Aug 2008
Location: Chicago, IL
Posts: 4,591
Default Re: Monotype Sorts Font issue

Quote:
Originally Posted by rsheldon View Post
Any thoughts on the font issue, I also tried Zapf dingbats and that did not work either.
Please be more specific about "did not work." Does it not appear in the font drop-down list? Or does it pop up a message when you select it? If it's the message, you can click Yes and it should compose properly.
__________________
Dan Korn
FusionPro Developer / JavaScript Guru / Forum Moderator
PTI Marketing Technologies | Printable | MarcomCentral
LinkedIn

I am a not a Support engineer, and this forum is not a substitute for Support. My participation on this forum is primarily as a fellow user (and a forum moderator). I am happy to provide help and answers to questions when I can; however, there is no guarantee that I, or anyone else on this forum, will be able to answer all questions or fix any problems. If I ask for files to clarify an issue, I might not be able to look at them personally. I am not able to answer private messages, emails, or phone calls unless they go through proper Support channels. Please direct any sales or pricing questions to your salesperson or inquiries@marcom.com.

Complex template-building questions, as well as all installation and font questions or problems, should be directed to FusionProSupport@marcom.com. Paid consulting work may be required to fulfill your template-building needs.

This is a publicly viewable forum. Please DO NOT post fonts, or other proprietary content, to this forum. Also, please DO NOT post any "live" data with real names, addresses, or any other personal, private, or confidential data.

Please include the specific versions of FusionPro, Acrobat, and your operating system in any problem reports or help requests. I recommend putting this information in your forum signature. Please also check your composition log (.msg) file for relevant error or warning messages.

Please post questions specific to the MarcomCentral Enterprise and Web-to-Print applications in the MarcomCentral forum. Click here to request access. Or contact your Business Relationship Manager (BRM/CPM) for assistance.

Please direct any questions specific to EFI's Digital StoreFront (DSF) to EFI support.

How To Ask Questions The Smart Way

The correct spellings are JavaScript, FusionPro, and MarcomCentral (each with two capital letters and no spaces). Acceptable abbreviations are JS, FP, and MC (or MCC). There is no "S" at the end of "Expression" or "Printable"! The name of the product is FusionPro, not "Fusion". "Java" is not is not the same as JavaScript.

Check out the JavaScript Guide and JavaScript Reference! FusionPro 8.0 and newer use JavaScript 1.7. Older versions use JavaScript 1.5.

return "KbwbTdsjqu!spdlt\"".replace(/./g,function(w){return String.fromCharCode(w.charCodeAt()-1)});
Reply With Quote
  #7  
Old April 15th, 2021, 12:41 PM
rsheldon rsheldon is offline
Junior Community Member
 
Join Date: Sep 2008
Location: Upper Marlboro, MD
Posts: 28
Default Re: Monotype Sorts Font issue

Thanks Dan,

The error that pops up when I try to use the font Zapf Dingbat says

"Unable to change the elected text to font "Zapf Dingbats". Do you want to insert a variable to change the font instead? Yes or No.

I was able to use Wingdings. I composed a few records and when I went to look at the PDF I got a warning about the font Times Roman containing invalid encoding, some characters may not display. Haven't had this before, is it because I am now using FusionPro server?
Reply With Quote
  #8  
Old April 15th, 2021, 01:54 PM
Dan Korn's Avatar
Dan Korn Dan Korn is offline
FusionPro Senior Engineer / Forum Moderator
 
Join Date: Aug 2008
Location: Chicago, IL
Posts: 4,591
Default Re: Monotype Sorts Font issue

Quote:
Originally Posted by rsheldon View Post
The error that pops up when I try to use the font Zapf Dingbat says

"Unable to change the elected text to font "Zapf Dingbats". Do you want to insert a variable to change the font instead? Yes or No.
It's not an error. It's a question. Perhaps we need to update the UI so it doesn't seem like an error. It's simply the way that the new Mac Text Editor works. It won't change the font for a character that's not valid in that font. If you answer Yes, a tag will be inserted so that the font is used in the output.
Quote:
Originally Posted by rsheldon View Post
I was able to use Wingdings. I composed a few records and when I went to look at the PDF I got a warning about the font Times Roman containing invalid encoding, some characters may not display. Haven't had this before, is it because I am now using FusionPro server?
I don't think it's about FusionPro Server. It may be about the way the font is encoded on the Mac. Again, it's hard to analyze font issues here on the forum, and issues with distributed compositions (composing on a different machine than the one on which the job was collected) are hard to diagnose without more information about your environment as well. Your best bet is to contact Support.
__________________
Dan Korn
FusionPro Developer / JavaScript Guru / Forum Moderator
PTI Marketing Technologies | Printable | MarcomCentral
LinkedIn

I am a not a Support engineer, and this forum is not a substitute for Support. My participation on this forum is primarily as a fellow user (and a forum moderator). I am happy to provide help and answers to questions when I can; however, there is no guarantee that I, or anyone else on this forum, will be able to answer all questions or fix any problems. If I ask for files to clarify an issue, I might not be able to look at them personally. I am not able to answer private messages, emails, or phone calls unless they go through proper Support channels. Please direct any sales or pricing questions to your salesperson or inquiries@marcom.com.

Complex template-building questions, as well as all installation and font questions or problems, should be directed to FusionProSupport@marcom.com. Paid consulting work may be required to fulfill your template-building needs.

This is a publicly viewable forum. Please DO NOT post fonts, or other proprietary content, to this forum. Also, please DO NOT post any "live" data with real names, addresses, or any other personal, private, or confidential data.

Please include the specific versions of FusionPro, Acrobat, and your operating system in any problem reports or help requests. I recommend putting this information in your forum signature. Please also check your composition log (.msg) file for relevant error or warning messages.

Please post questions specific to the MarcomCentral Enterprise and Web-to-Print applications in the MarcomCentral forum. Click here to request access. Or contact your Business Relationship Manager (BRM/CPM) for assistance.

Please direct any questions specific to EFI's Digital StoreFront (DSF) to EFI support.

How To Ask Questions The Smart Way

The correct spellings are JavaScript, FusionPro, and MarcomCentral (each with two capital letters and no spaces). Acceptable abbreviations are JS, FP, and MC (or MCC). There is no "S" at the end of "Expression" or "Printable"! The name of the product is FusionPro, not "Fusion". "Java" is not is not the same as JavaScript.

Check out the JavaScript Guide and JavaScript Reference! FusionPro 8.0 and newer use JavaScript 1.7. Older versions use JavaScript 1.5.

return "KbwbTdsjqu!spdlt\"".replace(/./g,function(w){return String.fromCharCode(w.charCodeAt()-1)});
Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -7. The time now is 12:53 AM.


Powered by vBulletin® Version 3.8.4
Copyright ©2000 - 2021, Jelsoft Enterprises Ltd.
(c) 2011, PTI Marketing Technologies™, Inc.