seymoujd Posted August 27, 2014 Share Posted August 27, 2014 I am trying to get Fusion Pro to load all the faces of our brand font. When I first ran the Load Fonts function it recognized the bold face and the light face but none of the others. I went through an deleted duplicates of the font on my machine and loaded them again with no change. Next I deleted and reinstalled the fonts, ran Load Fonts again and this time Fusion Pro didn't show any of the type faces. Now after a few more attempts at Load Fonts the font name will show up on Fusion Pro but non of the typefaces. Quote Link to comment Share on other sites More sharing options...
Alex Marshall Posted August 27, 2014 Share Posted August 27, 2014 Locate the "fonts.err" file. This file is located: Mac HD: Library : Preferences : PTI : Fusionpro: Fonts or C:\Users\Public\Documents\PTI\FusionPro Open in a Text Editor or Notepad. Query this file to see what is being reported about the fonts . Quote Link to comment Share on other sites More sharing options...
seymoujd Posted August 27, 2014 Author Share Posted August 27, 2014 It says "Error: Could not get Font Format" What does this mean? My fonts are open type is that a problem? Quote Link to comment Share on other sites More sharing options...
Dan Korn Posted August 27, 2014 Share Posted August 27, 2014 These kinds of problems are basically impossible to analyze without (a) knowing the exact versions of FusionPro and the operating system, and (b) examining the font files. You should specify the exact versions of FusionPro and (presumably) Mac OS X in your post, but font files can't generally be posted to a public forum such as this one without violating their license terms. Therefore, you should send the fonts, along with the other information, to FusionProSupport@PTI.com for analysis. Quote Link to comment Share on other sites More sharing options...
ScottHillock Posted August 27, 2014 Share Posted August 27, 2014 Try first restarting FusionPro. With FusionPro open deactivate the fonts, then reactivate them. Then in FusionPro, Load New Fonts. Restart FusionPro again, and they should be in there. Quote Link to comment Share on other sites More sharing options...
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