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  #1  
Old October 31st, 2022, 01:41 PM
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Default FusionPro no longer in Adobe Acrobat?

I just noticed that the FusionPro plugin is no longer showing up in Acrobat. I'm not sure if there was a recent update or anything but I am running the latest version of Acrobat. I'm also running InDesign 2022 and 2023 concurrently and FusionPro is still installed in ID 2022. Is there any way to get the plugin working in Acrobat without doing a complete uninstall and reinstall?

I'm running MacOS Ventura 13.0.
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  #2  
Old October 31st, 2022, 04:56 PM
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Dan Korn Dan Korn is offline
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Default Re: FusionPro no longer in Adobe Acrobat?

Does your Mac have a Silicon (M1 or M2) processor instead of an Intel processor? If so, you need to run Acrobat under Rosetta, as the FusionPro plug-in is an Intel x86_64 executable. From Acrobat, select Preferences, then go to General and, at the bottom under Application Startup, UN-check the "Enable native OS mode for optimal performance" box. Also UN-check the "Use only certified plug-ins" box.
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Dan Korn
FusionPro Developer / JavaScript Guru / Forum Moderator
PTI Marketing Technologies | Printable | MarcomCentral
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I am a not a Support engineer, and this forum is not a substitute for Support. My participation on this forum is primarily as a fellow user (and a forum moderator). I am happy to provide help and answers to questions when I can; however, there is no guarantee that I, or anyone else on this forum, will be able to answer all questions or fix any problems. If I ask for files to clarify an issue, I might not be able to look at them personally. I am not able to answer private messages, emails, or phone calls unless they go through proper Support channels. Please direct any sales or pricing questions to your salesperson or inquiries@marcom.com.

Complex template-building questions, as well as all installation and font questions or problems, should be directed to FusionProSupport@marcom.com. Paid consulting work may be required to fulfill your template-building needs.

This is a publicly viewable forum. Please DO NOT post fonts, or other proprietary content, to this forum. Also, please DO NOT post any "live" data with real names, addresses, or any other personal, private, or confidential data.

Please include the specific versions of FusionPro, Acrobat, and your operating system in any problem reports or help requests. I recommend putting this information in your forum signature. Please also check your composition log (.msg) file for relevant error or warning messages.

Please post questions specific to the MarcomCentral Enterprise and Web-to-Print applications in the MarcomCentral forum. Click here to request access. Or contact your Business Relationship Manager (BRM/CPM) for assistance.

Please direct any questions specific to EFI's Digital StoreFront (DSF) to EFI support.

How To Ask Questions The Smart Way

The correct spellings are JavaScript, FusionPro, and MarcomCentral (each with two capital letters and no spaces). Acceptable abbreviations are JS, FP, and MC (or MCC). There is no "S" at the end of "Expression" or "Printable"! The name of the product is FusionPro, not "Fusion". "Java" is not is not the same as JavaScript.

Check out the JavaScript Guide and JavaScript Reference! FusionPro 8.0 and newer use JavaScript 1.7. Older versions use JavaScript 1.5.

return "KbwbTdsjqu!spdlt\"".replace(/./g,function(w){return String.fromCharCode(w.charCodeAt()-1)});
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  #3  
Old November 1st, 2022, 07:33 AM
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Default Re: FusionPro no longer in Adobe Acrobat?

Quote:
Originally Posted by Dan Korn View Post
Does your Mac have a Silicon (M1 or M2) processor instead of an Intel processor? If so, you need to run Acrobat under Rosetta, as the FusionPro plug-in is an Intel x86_64 executable. From Acrobat, select Preferences, then go to General and, at the bottom under Application Startup, UN-check the "Enable native OS mode for optimal performance" box. Also UN-check the "Use only certified plug-ins" box.
Worked like a charm Dan, thank you!
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  #4  
Old November 1st, 2022, 10:15 AM
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lance lance is offline
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Default Re: FusionPro no longer in Adobe Acrobat?

Is an Apple Silicone native version coming?
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Woolverton Printing
Cedar Falls, IA 50613
800.670.7713
FusionPro Desktop 13.0.1 - Acrobat DC 2022 - OS X 12.6.1 Mac Studio M1
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  #5  
Old November 1st, 2022, 11:02 AM
Dan Korn's Avatar
Dan Korn Dan Korn is offline
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Join Date: Aug 2008
Location: Chicago, IL
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Default Re: FusionPro no longer in Adobe Acrobat?

Quote:
Originally Posted by lance View Post
Is an Apple Silicone native version coming?
Yes, it's in the works, though it's early days and we don't have any target release date yet.
__________________
Dan Korn
FusionPro Developer / JavaScript Guru / Forum Moderator
PTI Marketing Technologies | Printable | MarcomCentral
LinkedIn

I am a not a Support engineer, and this forum is not a substitute for Support. My participation on this forum is primarily as a fellow user (and a forum moderator). I am happy to provide help and answers to questions when I can; however, there is no guarantee that I, or anyone else on this forum, will be able to answer all questions or fix any problems. If I ask for files to clarify an issue, I might not be able to look at them personally. I am not able to answer private messages, emails, or phone calls unless they go through proper Support channels. Please direct any sales or pricing questions to your salesperson or inquiries@marcom.com.

Complex template-building questions, as well as all installation and font questions or problems, should be directed to FusionProSupport@marcom.com. Paid consulting work may be required to fulfill your template-building needs.

This is a publicly viewable forum. Please DO NOT post fonts, or other proprietary content, to this forum. Also, please DO NOT post any "live" data with real names, addresses, or any other personal, private, or confidential data.

Please include the specific versions of FusionPro, Acrobat, and your operating system in any problem reports or help requests. I recommend putting this information in your forum signature. Please also check your composition log (.msg) file for relevant error or warning messages.

Please post questions specific to the MarcomCentral Enterprise and Web-to-Print applications in the MarcomCentral forum. Click here to request access. Or contact your Business Relationship Manager (BRM/CPM) for assistance.

Please direct any questions specific to EFI's Digital StoreFront (DSF) to EFI support.

How To Ask Questions The Smart Way

The correct spellings are JavaScript, FusionPro, and MarcomCentral (each with two capital letters and no spaces). Acceptable abbreviations are JS, FP, and MC (or MCC). There is no "S" at the end of "Expression" or "Printable"! The name of the product is FusionPro, not "Fusion". "Java" is not is not the same as JavaScript.

Check out the JavaScript Guide and JavaScript Reference! FusionPro 8.0 and newer use JavaScript 1.7. Older versions use JavaScript 1.5.

return "KbwbTdsjqu!spdlt\"".replace(/./g,function(w){return String.fromCharCode(w.charCodeAt()-1)});
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  #6  
Old November 5th, 2022, 05:19 AM
Papergraphics Papergraphics is offline
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Default Re: FusionPro no longer in Adobe Acrobat?

Hasn’t the m1 chip been around for like 2 years now?
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