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  #1  
Old June 25th, 2014, 01:06 PM
mclisa81 mclisa81 is offline
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Location: Manchester CT
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Default dlpdfdocwritepdf error

Not my day today...Hopefully the last question (of this job )...

I'm getting the error "dlpdfdocwritepdf, progress Doc->PageCount is zero error" on record 1 of the uploaded template. I've read this is caused when a job doesn't generate output. It works fine for record 2 (and all other records in my live data) and the only difference is the large amount of pages that will be produced in record 1 (about 56). It always throws the error on page 36.

Could be related to my OnPageCount and OnPageNumber rules?? I don't think I have these set up right, but they're working. Although they may be sloooowing down my composition the way they are.

FYI - I tricked the file uploader and put a .pdf on the end of the "Standard Letter Fee Schedule Discount June 27 mailing_r1.pdf" it should be .txt. - My file size was too big as a .txt

Once again, thank you all for your help!!
Attached Images
File Type: jpg fperror.jpg (73.9 KB, 6 views)
Attached Files
File Type: pdf test_template.pdf (82.2 KB, 10 views)
File Type: txt Standard Letter with Discount Fee Schedule June 27 Mailingr3.txt (593 Bytes, 7 views)
File Type: pdf Standard Letter Fee Schedule Discount June 27 mailing_r1.pdf (158.7 KB, 6 views)
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  #2  
Old June 25th, 2014, 02:21 PM
dreimer dreimer is offline
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Default Re: dlpdfdocwritepdf error

I tried your template and record one composed fine with 57 pages.
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  #3  
Old June 25th, 2014, 03:38 PM
mclisa81 mclisa81 is offline
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Default Re: dlpdfdocwritepdf error

Thanks for trying that Don.

I'm going to assume it may be a memory thing then, I guess, because I can compose all the other records (with smaller page counts) with no problem. I'll be tackling it again in the morning.

Thanks again for your help!
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  #4  
Old June 25th, 2014, 04:13 PM
Dan Korn's Avatar
Dan Korn Dan Korn is offline
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Default Re: dlpdfdocwritepdf error

Record 1 composes for me, and outputs the 57 pages. Although I'm using FusionPro 9.2. If you send the job to Support, they can try it under 9.0. Also, you might want to consider a table instead of all those lines with tabs.
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I am a not a Support engineer, and this forum is not a substitute for Support. My participation on this forum is primarily as a fellow user (and a forum moderator). I am happy to provide help and answers to questions when I can; however, there is no guarantee that I, or anyone else on this forum, will be able to answer all questions or fix any problems. If I ask for files to clarify an issue, I might not be able to look at them personally. I am not able to answer private messages, emails, or phone calls unless they go through proper Support channels. Please direct any sales or pricing questions to your salesperson or inquiries@marcom.com.

Complex template-building questions, as well as all installation and font questions or problems, should be directed to FusionProSupport@marcom.com. Paid consulting work may be required to fulfill your template-building needs.

This is a publicly viewable forum. Please DO NOT post fonts, or other proprietary content, to this forum. Also, please DO NOT post any "live" data with real names, addresses, or any other personal, private, or confidential data.

Please include the specific versions of FusionPro, Acrobat, and your operating system in any problem reports or help requests. I recommend putting this information in your forum signature. Please also check your composition log (.msg) file for relevant error or warning messages.

Please post questions specific to the MarcomCentral Enterprise and Web-to-Print applications in the MarcomCentral forum. Click here to request access. Or contact your Business Relationship Manager (BRM/CPM) for assistance.

Please direct any questions specific to EFI's Digital StoreFront (DSF) to EFI support.

How To Ask Questions The Smart Way

The correct spellings are JavaScript, FusionPro, and MarcomCentral (each with two capital letters and no spaces). Acceptable abbreviations are JS, FP, and MC (or MCC). There is no "S" at the end of "Expression" or "Printable"! The name of the product is FusionPro, not "Fusion". "Java" is not is not the same as JavaScript.

Check out the JavaScript Guide and JavaScript Reference! FusionPro 8.0 and newer use JavaScript 1.7. Older versions use JavaScript 1.5.

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  #5  
Old June 25th, 2014, 05:18 PM
mclisa81 mclisa81 is offline
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Default Re: dlpdfdocwritepdf error

Thanks Dan.

First thing, I'll update to 9.2.

I did think tables at first, then decided on tabs because I am more familiar with them. What makes tables better than tabs? Would tables speed up the composition also?

Since you guys were able to compose without any problems, it leads me to believe it's not a FusionPro issue (if it still doesn't work after updating). I'm going to clean out some temp files on my computer. If no luck, I'll rebuild as tables. I've got to start composing early tomorrow, I'll figure something out. Thanks!!
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  #6  
Old June 25th, 2014, 05:49 PM
Dan Korn's Avatar
Dan Korn Dan Korn is offline
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Default Re: dlpdfdocwritepdf error

Quote:
Originally Posted by mclisa81 View Post
I did think tables at first, then decided on tabs because I am more familiar with them. What makes tables better than tabs? Would tables speed up the composition also?
It would probably speed things up a bit. Resolving tabs is not the most efficient operation in FusionPro. Also, you have to make sure that you have exactly the same tab stops in the paragraph on the Overflow page as on the Body Page (although you could set the tab stops in markup too). Tables also give you more options for formatting, with cell borders and shading and such, as well as repeated header rows.
Quote:
Originally Posted by mclisa81 View Post
Since you guys were able to compose without any problems, it leads me to believe it's not a FusionPro issue (if it still doesn't work after updating). I'm going to clean out some temp files on my computer. If no luck, I'll rebuild as tables. I've got to start composing early tomorrow, I'll figure something out. Thanks!!
That sounds like a good strategy. One thing to keep in mind, though: If you save your jobs in FusionPro 9.2, then you won't be able to open them with older FusionPro versions.
__________________
Dan Korn
FusionPro Developer / JavaScript Guru / Forum Moderator
PTI Marketing Technologies | Printable | MarcomCentral
LinkedIn

I am a not a Support engineer, and this forum is not a substitute for Support. My participation on this forum is primarily as a fellow user (and a forum moderator). I am happy to provide help and answers to questions when I can; however, there is no guarantee that I, or anyone else on this forum, will be able to answer all questions or fix any problems. If I ask for files to clarify an issue, I might not be able to look at them personally. I am not able to answer private messages, emails, or phone calls unless they go through proper Support channels. Please direct any sales or pricing questions to your salesperson or inquiries@marcom.com.

Complex template-building questions, as well as all installation and font questions or problems, should be directed to FusionProSupport@marcom.com. Paid consulting work may be required to fulfill your template-building needs.

This is a publicly viewable forum. Please DO NOT post fonts, or other proprietary content, to this forum. Also, please DO NOT post any "live" data with real names, addresses, or any other personal, private, or confidential data.

Please include the specific versions of FusionPro, Acrobat, and your operating system in any problem reports or help requests. I recommend putting this information in your forum signature. Please also check your composition log (.msg) file for relevant error or warning messages.

Please post questions specific to the MarcomCentral Enterprise and Web-to-Print applications in the MarcomCentral forum. Click here to request access. Or contact your Business Relationship Manager (BRM/CPM) for assistance.

Please direct any questions specific to EFI's Digital StoreFront (DSF) to EFI support.

How To Ask Questions The Smart Way

The correct spellings are JavaScript, FusionPro, and MarcomCentral (each with two capital letters and no spaces). Acceptable abbreviations are JS, FP, and MC (or MCC). There is no "S" at the end of "Expression" or "Printable"! The name of the product is FusionPro, not "Fusion". "Java" is not is not the same as JavaScript.

Check out the JavaScript Guide and JavaScript Reference! FusionPro 8.0 and newer use JavaScript 1.7. Older versions use JavaScript 1.5.

return "KbwbTdsjqu!spdlt\"".replace(/./g,function(w){return String.fromCharCode(w.charCodeAt()-1)});

Last edited by Dan Korn; June 25th, 2014 at 05:50 PM.. Reason: typo
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