pmhapp Posted November 14, 2008 Share Posted November 14, 2008 Windows XP machine. Just upgraded to FP Desktop v5.8P1m yesterday (from 5.1x). Since then, the fonts Arial and Helvetica do not Preview or compose. Any other font works fine, and Arial and Helvetica work fine in other applications. Have even tried an Arial from another machine, and it's a no go. Thoughts? Link to comment Share on other sites More sharing options...
pmhapp Posted November 14, 2008 Author Share Posted November 14, 2008 I should mention that there are no errors associated with this problem. Link to comment Share on other sites More sharing options...
Alex Marshall Posted November 14, 2008 Share Posted November 14, 2008 Click "FusionPro>>Advanced>>Advanced Settings". See if "Enable support for Asian..." is checked. Rerun "Load Fonts". Link to comment Share on other sites More sharing options...
pmhapp Posted November 14, 2008 Author Share Posted November 14, 2008 It was checked and it is still not working. Link to comment Share on other sites More sharing options...
pmhapp Posted November 14, 2008 Author Share Posted November 14, 2008 I just upgraded another Windows machine to 5.8x (from 5.1x), and it seems to work fine there. ?? Link to comment Share on other sites More sharing options...
pmhapp Posted November 18, 2008 Author Share Posted November 18, 2008 It gets more odd... If I create a text box and put the words "Test test test" in it, and set it all to Arial, it doesn't preview or compose. If I change it all to Arial Black, it previews fine. If I change the middle 'test' to Arial, but leave the two outside 'tests' to Arial Black, then in the preview, the text closes so the middle 'test' does not show. It's almost as if it is doing a suppress if empty and Arial = empty. Link to comment Share on other sites More sharing options...
Alex Marshall Posted December 12, 2008 Share Posted December 12, 2008 Navigate the hard drive to the "C:\ Program Files \ Printable \ FusionPro \ Fonts" folder. Delete all fonts that have a ".ufk" extension. Reopen Acrobat\ Fusionpro and test. Link to comment Share on other sites More sharing options...
pmhapp Posted December 16, 2008 Author Share Posted December 16, 2008 I somehow got it fixed by copying an entire Arial family from another machine. Link to comment Share on other sites More sharing options...
MartyrSyx Posted December 17, 2008 Share Posted December 17, 2008 Alex, You piqued my interest about deleting the fonts with the ".ufk". What does this do? Why are they there in the first place if they are not needed? I have 266 of these. Thanks. Link to comment Share on other sites More sharing options...
rpaterick Posted April 13, 2009 Share Posted April 13, 2009 Navigate the hard drive to the "C:\ Program Files \ Printable \ FusionPro \ Fonts" folder. Delete all fonts that have a ".ufk" extension. Reopen Acrobat\ Fusionpro and test. Just tried this on a machine that was having No Preview in text boxes, Compose to PDF for preview/soft proof was blank in particular text boxes and a lot of font errors when composing issues. After deleting and re-opening Acrobat, No more preview issues and composes just fine. Thanks Alex Link to comment Share on other sites More sharing options...
Dadburne Posted May 19, 2009 Share Posted May 19, 2009 Brad, I don't know if you ever got an answer to this, but these files will rebuild when you Load Fonts in FusionPro. Link to comment Share on other sites More sharing options...
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