Go Back   PTI Marketing Technologies User Community > Off Topic > Reviews, Rants, and General Musings

Notices

Reply
 
Thread Tools Search this Thread Display Modes
  #1  
Old June 11th, 2018, 09:07 AM
ThePorge ThePorge is offline
Junior Community Member
 
Join Date: Aug 2011
Location: Georgia
Posts: 45
Thumbs down Who's in charge of this board

I need to change my email and this site won't let me. I've sent several requests regarding this issue thru the "Contact Us" option located at the bottom of the web page. I feel like Daffy Duck standing alone on stage and hearing the sound of crickets!!
Reply With Quote
  #2  
Old June 11th, 2018, 09:18 AM
Dan Korn's Avatar
Dan Korn Dan Korn is offline
FusionPro Senior Engineer / Forum Moderator
 
Join Date: Aug 2008
Location: Chicago, IL
Posts: 4,128
Default Re: Who's in charge of this board

We're working on getting emails via the "Contact Us" link working.

In the meantime, you should be able to click on "My Settings" near the top left of any page, then under "Your Control Panel" on the left, click on "Edit Email & Password", then you can enter a new email address.
__________________
Dan Korn
FusionPro Developer / JavaScript Guru / Forum Moderator
PTI Marketing Technologies | Printable | MarcomCentral
LinkedIn

I am a not a Support engineer, and this forum is not a substitute for Support. My participation on this forum is primarily as a fellow user (and a forum moderator). I am happy to provide help and answers to questions when I can; however, there is no guarantee that I, or anyone else on this forum, will be able to answer all questions or fix any problems. If I ask for files to clarify an issue, I might not be able to look at them personally. I am not able to answer private messages, emails, or phone calls unless they go through proper Support channels. Please direct any sales or pricing questions to your salesperson or inquiries@pti.com.

Complex template-building questions, as well as all installation and font questions or problems, should be directed to FusionProSupport@PTI.com. Paid consulting work may be required to fulfill your template-building needs. Please do not post proprietary font files to this forum.

Please include the specific versions of FusionPro, Acrobat, and your operating system in any problem reports or help requests. I recommend putting this information in your forum signature. Please also check your composition log (.msg) file for relevant error or warning messages.

Please post questions specific to the MarcomCentral Enterprise and Web-to-Print applications in the MarcomCentral forum. Click here to request access. Or contact your Business Relationship Manager (BRM/CPM) for assistance.

Please direct any questions specific to EFI's Digital StoreFront (DSF) to EFI support.

How To Ask Questions The Smart Way

The correct spellings are JavaScript, FusionPro, and MarcomCentral (each with two capital letters and no spaces). Acceptable abbreviations are JS, FP, and MC (or MCC). There is no "S" at the end of "Expression" or "Printable"! The name of the product is FusionPro, not "Fusion". "Java" is not is not the same as JavaScript.

Check out the JavaScript Guide and JavaScript Reference! FusionPro 8.0 and newer use JavaScript 1.7. Older versions use JavaScript 1.5.

return "KbwbTdsjqu!spdlt\"".replace(/./g,function(w){return String.fromCharCode(w.charCodeAt()-1)});
Reply With Quote
  #3  
Old June 11th, 2018, 12:03 PM
ThePorge ThePorge is offline
Junior Community Member
 
Join Date: Aug 2011
Location: Georgia
Posts: 45
Default Re: Who's in charge of this board

That's what I've been trying to do, but it keeps telling me that due to spam from the gmail.com domain my email address isn't allowed and to try another address. I then try my only other address and I then get the same message.
Reply With Quote
  #4  
Old June 11th, 2018, 01:17 PM
Dan Korn's Avatar
Dan Korn Dan Korn is offline
FusionPro Senior Engineer / Forum Moderator
 
Join Date: Aug 2008
Location: Chicago, IL
Posts: 4,128
Default Re: Who's in charge of this board

Quote:
Originally Posted by ThePorge View Post
That's what I've been trying to do, but it keeps telling me that due to spam from the gmail.com domain my email address isn't allowed and to try another address. I then try my only other address and I then get the same message.
Please contact Support with the exact email you're trying to register. Or send me a PM.
__________________
Dan Korn
FusionPro Developer / JavaScript Guru / Forum Moderator
PTI Marketing Technologies | Printable | MarcomCentral
LinkedIn

I am a not a Support engineer, and this forum is not a substitute for Support. My participation on this forum is primarily as a fellow user (and a forum moderator). I am happy to provide help and answers to questions when I can; however, there is no guarantee that I, or anyone else on this forum, will be able to answer all questions or fix any problems. If I ask for files to clarify an issue, I might not be able to look at them personally. I am not able to answer private messages, emails, or phone calls unless they go through proper Support channels. Please direct any sales or pricing questions to your salesperson or inquiries@pti.com.

Complex template-building questions, as well as all installation and font questions or problems, should be directed to FusionProSupport@PTI.com. Paid consulting work may be required to fulfill your template-building needs. Please do not post proprietary font files to this forum.

Please include the specific versions of FusionPro, Acrobat, and your operating system in any problem reports or help requests. I recommend putting this information in your forum signature. Please also check your composition log (.msg) file for relevant error or warning messages.

Please post questions specific to the MarcomCentral Enterprise and Web-to-Print applications in the MarcomCentral forum. Click here to request access. Or contact your Business Relationship Manager (BRM/CPM) for assistance.

Please direct any questions specific to EFI's Digital StoreFront (DSF) to EFI support.

How To Ask Questions The Smart Way

The correct spellings are JavaScript, FusionPro, and MarcomCentral (each with two capital letters and no spaces). Acceptable abbreviations are JS, FP, and MC (or MCC). There is no "S" at the end of "Expression" or "Printable"! The name of the product is FusionPro, not "Fusion". "Java" is not is not the same as JavaScript.

Check out the JavaScript Guide and JavaScript Reference! FusionPro 8.0 and newer use JavaScript 1.7. Older versions use JavaScript 1.5.

return "KbwbTdsjqu!spdlt\"".replace(/./g,function(w){return String.fromCharCode(w.charCodeAt()-1)});
Reply With Quote
  #5  
Old June 12th, 2018, 09:10 AM
ThePorge ThePorge is offline
Junior Community Member
 
Join Date: Aug 2011
Location: Georgia
Posts: 45
Default Re: Who's in charge of this board

I sent the private message, but oddly enough my user info still shows Zero messages sent. Can you let me know if you got it?
Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -7. The time now is 01:05 PM.


Powered by vBulletin® Version 3.8.4
Copyright ©2000 - 2018, Jelsoft Enterprises Ltd.
(c) 2011, PTI Marketing Technologies™, Inc.