ejaraujo Posted May 11, 2018 Share Posted May 11, 2018 Hello, I keep getting this error: "FusionPro template uses fonts which are not loaded on this Machine. Do you want to review and/or replace the missing fonts now? (If you click "No", you will be prompted again when editing any Text Frame or Formatted Text Resources with Missing fonts.)" The font is definitely installed on my mac, because I created the file in InDesign and I am not missing the font. I get this error when I export the pdf and use FusionPro in the PDF. I tried installing the fonts through FusionPro under Server - Load all Fonts and I'm still receiving the same error. Any suggestions on how to fix this? Quote Link to comment Share on other sites More sharing options...
Dan Korn Posted May 11, 2018 Share Posted May 11, 2018 I'm not sure what anyone can suggest without at least knowing the name of the font in question. If you click Yes in that pop-up, it will show you which fonts are missing. It's possible that FusionPro refers to the font by a different name than the name that other apps use. You can look at the fonts.ini file to see if the font is there with a different name; it's generally under "C:\Users\Public\Documents\PTI\FusionPro" on Windows or "/Library/Preferences/PTI/FusionPro/Fonts" on Mac. Quote Link to comment Share on other sites More sharing options...
macfan55 Posted May 14, 2018 Share Posted May 14, 2018 Did You go to Fusion Pro (program active) Server / Load all Fonts... ? And then restarting FusionPro and Acrobat Professional? Is that particular font showing up in the font list as You choose a font in the Text-composer field of the variable insertions? And as Dan Korn suggested - it could be a slightly different name as the one InDesign shows You. Quote Link to comment Share on other sites More sharing options...
scotts Posted May 14, 2018 Share Posted May 14, 2018 I've had this happen many times to me too. A simple test is to load the fonts through FontBook, and not using InDesign's feature of putting them in a folder called "Document fonts" at the same level as your document. And then make sure your fonts folder is NOT called "Document fonts". Now open your InDesign, do you get a font error there now? Sometimes I do, sometimes I don't. Either way, you may just have to relink the way FusionPro sees the name font, as opposed to the way InDesign sees the name of the font. Eventhough they very may well be the same. Good luck. Quote Link to comment Share on other sites More sharing options...
ThePorge Posted June 6, 2018 Share Posted June 6, 2018 Also if I have a whiff of a font issue I stop Extensions Suitcase (Suitcase->Preferences->Type Core Options->Stop Suitcase Fusion Type Core...) and use Font Book to make the fonts in question active. Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.