david.young Posted January 15, 2009 Share Posted January 15, 2009 Having a problem when I select an item on the FP steps pallate. Create rules or compose template seems to kill Acrobat on a regular basis. When I restart acrobat it works just fine. Working with other parts of FP don't seem to be problem. Any Ideas Mac OS X 10.4.11 Acrobat 8.1.3 Fusion Pro Desktop 5.8 P2c Thanks Dave Young Link to comment Share on other sites More sharing options...
Alex Marshall Posted January 15, 2009 Share Posted January 15, 2009 Hello, Sounds like the FusionPro preference file may have gotten corrupted. Try this: Run the “Uninstaller” from the “Applications >Printable folder. When this completes, delete the "Printable" folder from the following locations: Applications Library: Preferences Library : Application Support. Empty from Trash. Reinstall FusionPro. This should provide a clean installation for the program Link to comment Share on other sites More sharing options...
david.young Posted January 15, 2009 Author Share Posted January 15, 2009 Alex, I think I found the problem without reinstalling. I was also running Enfocus PitStop in Acrobat. Once I was able to find where the plugin was located and disable it, FP seems to run fine. Don't know if there's a known conflict, but it works now If the problem reoccurs I will try reinstalling. Thanks for your advice Dave Link to comment Share on other sites More sharing options...
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